Nicol Meredith
Cardiff,South Glamorgan
Summary
Highly professional and self-motivated property management specialist with extensive experience in lettings administration, client database management, and AST contract development. Demonstrates exceptional skills in negotiation, persuasive communication, and conflict resolution. Proficient in market research, property listing, rental price setting, and knowledge of letting legislation. Adept at strategic thinking, analytical thinking, and creative problem-solving. Committed to delivering excellent customer relations through active listening, clear communication, and resilience under pressure. Career goal: to leverage expertise in property management to drive operational excellence and client satisfaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Sales & Lettings Negotiator
RWM Estates Sales & Lettings LTD
Cardiff, South Glamorgan
03.2021 - 01.2025
- Oversaw transfer of property rights to meet strict deadlines.
- Ensured legal compliance in all lettings transactions, reducing risk exposure.
- Ensured smooth day-to-day operations by resolving numerous phone and email enquirers each day.
- Managed and rented out rental properties.
- Collaborated with clients, solicitors and surveyors to progress property sales.
- Maximised sales potential by building rapport with potential tenants through enquiries and inspections.
- Built strong relationships with landlords, fostering trust and loyalty.
- Photographed properties to showcase rooms, features and outdoor spaces.
- Answered phone calls and emails from potential and existing customers.
- Inspected properties between lettings to confirm required works ahead of new tenants moving in.
- Managed client bids and coordinated with sellers to establish preferred buyers.
- Negotiated rental rates to secure long-term tenancies.
Education
Ysgol Plasmawr
Cardiff 09.2014 - 09.2019
Skills
- Negotiation
- Highly professional
- Resident communication
- Persuasive communication
- Computer skills
- Client database management
- Product knowledge
- Software utilisation
- Lettings administration
- Conflict Resolution
- Market research
- Inventory checks
- Strategic thinking
- AST contract development
- Knowledge of letting legislation
- Property listing
- Rental price setting
- Basic accounting
- Time management excellence
- Property showing
- Analytical-thinking
- Self-Motivated approach
- Active listening
- Quick decision maker
- Time efficiency
- Email correspondence expertise
- Resilience under pressure
- Live chat support
- Creative thinking
- Communication clarity
- Customer relations
Affiliations
- socializing
- Walks
- Fashion
Timeline
Sales & Lettings Negotiator
RWM Estates Sales & Lettings LTD
03.2021 - 01.2025
Ysgol Plasmawr
09.2014 - 09.2019
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