Nico Hall Wilson
Summary
Offering strong organisational skills and keen eye for detail, with solid foundation in customer service and communication. Knowledgeable about managing online tasks, responding to customer inquiries, and utilising various digital tools. Ready to use and develop skills in time management, problem-solving, and digital communication in [Desired Position] role.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Goods online assistant
Sainsbury’s
Derby
09.2025 - Current
- Assisted clients in placing orders, thereby improving their shopping experience.
- Solved technical issues for enhanced website functionality.
- Increased customer satisfaction by promptly and accurately responding to online enquiries.
Mc Donalds
TTSF
Derby
09.2023 - 09.2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
Sales Assistant
Sainsbury's
Derby
11.2020 - 08.2023
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Collaborated effectively with team members to meet sales targets.
- Managed till operations smoothly, reducing waiting time for customers.
Apprentice Electrician
HD Electrical Systems Ltd
Mansfield
05.2023 - 07.2023
- Installed conduit systems, enhancing overall system security.
- Troubleshot complex electrical circuits resulting in effective problem resolution.
- Assisted in large scale installations for smoother operations.
Education
Certificate of higher education - Electrical Installation
Derby College
Derby 09.2022 - 7 2023
Certificate of higher education - Plumbing
Derby College
Derby 09.2021 - 7 2022
Certificate of higher education - Electrical Installation
Derby College
Derby 09.2020 - 7 2021
GCSE - Physical Education
Murray Park School
Derby 09.2018 - 7 2020
GCSE - Mathematics
Murray Park School
Derby 09.2015 - 7 2020
GCSE - Science
Murray Park School
Derby 09.2015 - 7 2020
GCSE - History
Murray Park School
Derby 09.2015 - 7 2020
Skills
- Customer support expertise
- Organizational expertise
- Cashiering
- cash management
- Driving experience
- Effective communication
- Leadership experience
- Stock management
Certification
Driving Licence
Personal Details
- Driver's License: Cars
- Eligible to work in the UK: Yes
- Industry: Sales
- Total years of experience: 2
Timeline
Goods online assistant
Sainsbury’s
09.2025 - Current
Mc Donalds
TTSF
09.2023 - 09.2025
Apprentice Electrician
HD Electrical Systems Ltd
05.2023 - 07.2023
Certificate of higher education - Electrical Installation
Derby College
09.2022 - 7 2023
Certificate of higher education - Plumbing
Derby College
09.2021 - 7 2022
Sales Assistant
Sainsbury's
11.2020 - 08.2023
Certificate of higher education - Electrical Installation
Derby College
09.2020 - 7 2021
GCSE - Physical Education
Murray Park School
09.2018 - 7 2020
GCSE - Mathematics
Murray Park School
09.2015 - 7 2020
GCSE - Science
Murray Park School
09.2015 - 7 2020
GCSE - History
Murray Park School
09.2015 - 7 2020