Summary
Overview
Work history
Education
Skills
Timeline
Generic

Nicky Parnell

Hanham,South Gloucestershire

Summary

I am an early years practitioner who over many years has gained extensive and valuable experience of working with young children and their families. I am passionate about all children having the best start in life and and as a Family Support Worker I strive to ensure that all children on my case load are supported with achieving their potential. I have experience in group work and one to one support and am able to build effective rapport and relationships with children and their parents which has resulted in positive outcomes being achieved.

As someone who has had a love of sport since childhood and has reaped the rewards of this, as an adult I am a strong advocate for the benefits of a healthy and active lifestyle for both children and adults and as such I became a Run Fitness Coach and for 5 years led numerous couch25K courses.

Overview

44
44
years of professional experience

Work history

Family Support Worker

South Gloucestes
Kingswood, South Gloucestershire
08.2013 - Current
  • Developed integral relations with families and external agencies for holistic service delivery.
  • Maintained accurate chronological records of work with families using software.
  • Initiated and led parent support networks through workshops.
  • Supported and advised parents regarding various issues and signposted additional services.
  • Facilitated multi-agency response to family needs through organising Team Around The Family meetings.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Planned, promoted and facilitated parenting programmes and stay and play groups assisting children wit attaining/improving their outcomes
  • Worked in multidisciplinary teams to prevent issues escalating and reducing need for statutory intervention.

Witness and Victim Care Officer

Avon and Somerset Police
Bristol , Bristol
08.2012 - 07.2013
  • Contacted victims by phone and letter provide updates on how their case is progressing through the court system.
  • Warning Victims, witnesses and police officers to attend Court.
  • Identifying where an enhanced service maybe required for vulnerable witnesses.

Development Worker

South Gloucestershire Children Centres
, South Gloucestershire
01.2011 - 11.2012
  • Lead Worker at Hanham Children’s Centre.
  • Responsible for setting up and the day to day running of groups offered at the centre.
  • Planning for and evaluating the sessions provided.
  • Making observations and assessments of children with regards to the EYFS.
  • Building links with the community and other professionals, such as health professionals and nursery and preschools managers.
  • Attending parent forums, advisory board board, Family and Child Protection Meetings.
  • Providing support to families around a variety of issues, such as parenting, behaviour, mental health, additional needs, debt and housing.
  • Outreach work to those families reluctant or unable to attend the Children Centre.


Community Family Worker

Barnardo,s
Bristol, Bristol
09.2008 - 01.2011
  • To proved support to vulnerable families with children under the age of 5 years in the home, with issues around parenting, housing, debt, domestic abuse and mental health.
  • To promote community integration by supporting and facilitating families with accessing the services/groups provided by the local Children Centres.
  • Provided written and electronic reports of conducted work adhering to policies and procedures.
  • Reported child abuse in accordance with legal standards of mandatory reporters.
  • Escorted families to counsellor, legal aid workers and doctor appointments.
  • Developed integral relations with families and external agencies for holistic service delivery.
  • Worked in multidisciplinary teams to prevent issues escalating and reducing need for statutory intervention.
  • Supported and advised parents regarding various issues and signposted additional services.

Teaching Assistant

St Barnabas Church of England Primary School
Warmley, South Gloucestershire
10.2002 - 08.2008
  • Supported reception class teacher with providing a safe, stimulating classroom environment for 4/5 year old children.
  • Getting the classroom ready for lessons.
  • Supervising groups and activities, providing support to children who require extra help with their learning.
  • Provide specialist support in early years foundation stage.
  • Maintained clean work place standards to comply with school guidelines and procedures.
  • Maintained child safety, security and good behaviour during classroom and outdoor activities.
  • Attended to younger children's basic physical needs and assisted in development of personal skills.
  • Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
  • Arranged recreational spaces and equipment to encourage physical activity.
  • Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
  • Assisted teacher with using support equipment and computers during lessons.
  • Planned and arranged classrooms to promote learning and student achievement.
  • Tutored students individually and in small groups to reinforce learning concepts from core subjects.
  • Supervised students in wider school environments, offering reliable dining room, library and playground support.
  • Prepared positive, productive learning environments with engaging wall displays and effective resources.

Nursery Nurse

Willow Tree Nursery
Soundwell , South Gloucestershire
11.1999 - 11.2002
  • Provided kind, encouraging environments for children to learn and explore, aiding educational and social development.
  • Supported children to identify and manage their feelings and behaviours.
  • Facilitated Early Years Foundation Stage (EYFS) learning and play.
  • Maintained welcoming, age-appropriate classroom environment.
  • Encouraged children to share and communicate with peers to boost social development.
  • Planned and led engaging activities for small groups of young children.
  • Supervised indoor and outdoor play, providing first aid as necessary.
  • Safeguarded and protected welfare of young children.
  • Demonstrated awareness of children's cultural background, disabilities and medical histories.
  • Closely monitored child wellbeing, regularly updating parents to assure continued safety and security.
  • Regularly utilised multi-tasking expertise to ensure multiple children's needs were effectively met.
  • Maintained consistently safe environments through diligent risk management in line with nursery guidelines.
  • Followed nursery guidelines to address negative behaviours.
  • Wrote up regular activity and observations reports, monitoring children's progress and development.
  • Established and maintained positive relationships with parents, carers and nursery staff.
  • Passionately promoted learning through play for optimum child development.
  • Prepared nutritional snacks to cater to individual dietary needs.

Playgroup Leader

Our Lady of Lourdes Preschool
Kingswood, South Gloucestershire
04.1997 - 10.1999
  • Prepared and served daily snacks 14 children, adhering to food schedules and dietary orders to maintain the highest level of safety and satisfaction.
  • Dealt with injuries and emergencies promptly and efficiently.


  • Provided opportunities for creative learning through fun and educational games.
  • Provided healthy, safe and secure play spaces.
  • Sought out funding and grant sources to support learning.
  • Set up play areas, materials and equipment to enhance activities and encourage physical health.
  • Looked after upset or unwell children, providing emotional support.
  • Provided feedback to parents on progress or concerns regarding child behaviour.
  • Established and nurtured positive relationships between children, leading to improved interaction and increased self-confidence.
  • Created and maintained safe, creative and stimulating environment for children's play.
  • Led games and supervised children between ages of 2 -4 years old.

Detective Constable

Metropolitan Police Service
London
02.1980 - 07.1997
  • Arrested and transported suspects to police stations or holding cells.
  • Liaised with prosecution partners to manage processes around court proceedings.
  • Obtained victim and witness statements, harnessing evidence to support investigations.
  • Gathered evidence carefully at crime scenes, enforcing forensic procedure adherence for accuracy.
  • Testified in courts to support case evidence and findings and secure convictions for suspects.
  • Prepared thorough, accurate case files, supporting investigations and facilitating arrests.
  • Monitored and followed suspects to gather evidence for investigations.
  • Used exceptional interpersonal skills to interview suspects and garner necessary information.
  • Secured charges against suspected criminals, gaining desired outcomes for victims and communities.
  • Planned and implemented criminal investigations to solve assigned cases.
  • Searched restricted-access databases for vehicles or outstanding warrants.
  • Conducted traffic stops and issued citations to offenders.
  • Acquired and served warrants for arrests, searches or other purposes.

Customer Service Advisor

Woolwich Building Society
Bath, Bath and North East Somerset
06.1990 - 12.1992


  • Opened saving accounts and accurately processed related information.
  • Accurately recorded cash transactions.
  • Offered detailed advice on product and service benefits.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Recorded and processed customer data accurately.
  • Kept abreast with latest product developments to inform customers.

Education

A-Levels - Bookkeeping

North Devon Technical College
Barnstaple, Devon
03/1976 - /1977

Diploma of Higher Education - Pre School Practice

Soundwell College
Bristol
/1999 - 01/2000

NVQ Level 3 - Child Care and Education

Soundwell College
Bristol
04/1999 - 01/2000

Skills

  • Think Family Approach
  • Empathetic listen
  • Excellent organisation
  • Disability awareness
  • Effective, compassionate communication
  • Safeguarding policies and procedures
  • Behaviour management techniques
  • Community engagement
  • Caseload management

Timeline

Family Support Worker

South Gloucestes
08.2013 - Current

Witness and Victim Care Officer

Avon and Somerset Police
08.2012 - 07.2013

Development Worker

South Gloucestershire Children Centres
01.2011 - 11.2012

Community Family Worker

Barnardo,s
09.2008 - 01.2011

Teaching Assistant

St Barnabas Church of England Primary School
10.2002 - 08.2008

Nursery Nurse

Willow Tree Nursery
11.1999 - 11.2002

Playgroup Leader

Our Lady of Lourdes Preschool
04.1997 - 10.1999

Customer Service Advisor

Woolwich Building Society
06.1990 - 12.1992

Detective Constable

Metropolitan Police Service
02.1980 - 07.1997

A-Levels - Bookkeeping

North Devon Technical College
03/1976 - /1977

Diploma of Higher Education - Pre School Practice

Soundwell College
/1999 - 01/2000

NVQ Level 3 - Child Care and Education

Soundwell College
04/1999 - 01/2000

Similar Profiles

Create profile
Nicky Parnell