Nicky Chatapura
Summary
Compassionate Social Work Assistant with talent for building meaningful relationships and supporting vulnerable individuals. Skilled in coordinating services and resources to improve client outcomes, making positive impact in community settings. Known for empathetic listening and delivering tailored support, significantly enhancing client well-being.
Overview
11
11
years of professional experience
Work history
Student Social Worker-70 Day Placement(Apr-Jul 24)
Rainbow Fostering Services (Birmingham)
04.2024 - Current
- Visited and maintained contact, on an agreed basis in line with company procedures and policies in supporting, supervising and guiding foster carers.
- Provided reports of conducted work adhering to policies and procedures.
- Ensured compliance with safeguarding procedures.
- Prepared, supported and identified training needs and development of allocated foster carers, monitored achievements and completed Professional and Personal Development Plans for foster carers.
- Kept comprehensive records of work undertaken within agreed timescales, on an agreed basis in line with company procedures and policies.
- Provided excellent quality service which promoted diversity, equality and rights for all children and people associated with the service and identified and challenged discrimination based on gender, race, sexuality, religion, age or disability.
- Attended and participated in team events and meetings as required.
- Developed integral relations with families and external agencies for holistic service delivery.
- Reported on case progress, updates and interventions in alignment with regulatory standards.
- Managed assigned caseload documentation in alignment with regulatory requirements and standards.
Support Worker
Midco Care
11.2018 - Current
- Provided emotional support to patients and families facing challenging situations.
- Inputted patient information and records on database to maintain accurate documentation.
- Observed and evaluated patients to detect changes in behaviour or abnormalities.
- Collaborated with other healthcare professionals to design treatment plans.
- Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
- Developed relationships with medical, welfare and educational agencies serving client needs.
- Monitored patients' conditions, taking pulse and weight.
- Assisted clients to achieve personal and treatment-related goals.
- Helped clients make informed decisions and follow individual treatment plans.
- Maintained confidentiality of clients' information.
- Provided timely intake, assessment and appropriate intervention to clients experiencing crises.
Youth support worker
CWM Care Recruitment Agency
01.2015 - 10.2018
- Organised activities and exercises to promote physical and mental well-being.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Monitored client health conditions and reported immediate issues to manager.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained optimal safety standards and care environments, prioritising risk-reduction, health and hygiene.
Education
Master of Arts - Social Work - Pending (Interruption of studies)
University of Birmingham
Bachelor of Science - Information Technology Management for Business 1st
University of West London
Skills
- Communication
- Empathy
- Compassion
- Active listening
- Time management
- Observation
- Relationship building and retention
- Progress monitoring
- Building rapport
- Team player
- Empathetic listener
- Safeguarding policies and procedures
- Physical and emotional support
- Excellent organisation
- Multidisciplinary teamwork
- Effective, compassionate communication
- Problem solving
- IT skills
- Life skills development
- Care plan development
- Care plan implementation
- Confidential record management
- Safeguarding knowledge
- Progress reporting
- Assessments
- Person-centred approach
Timeline
Student Social Worker-70 Day Placement(Apr-Jul 24)
Rainbow Fostering Services (Birmingham)
04.2024 - Current
Support Worker
Midco Care
11.2018 - Current
Youth support worker
CWM Care Recruitment Agency
01.2015 - 10.2018
Master of Arts - Social Work - Pending (Interruption of studies)
University of Birmingham
Bachelor of Science - Information Technology Management for Business 1st
University of West London
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