NICKEY SMEETON

• Labelled products accurately to ensure correct identification of medications.
• Dispensed medication according to customer prescriptions.
• Participated in training sessions to remain updated on medical advancements.
• Prepared dosset boxes for patients to assist with medication management.
• Maintained a clean and safe environment to uphold pharmacy standards.
• Liaised with healthcare providers for accurate prescription fulfilment.
• Confirmed patient details prior to dispensing medication to reduce prescription errors.
• Kept pharmacy counter and related areas clean, neat, and organised.
• Maintained confidential patient records in accordance with data protection laws.
• Selected, labelled, and dispensed prescriptions in line with standard operating procedures.
• Consulted senior pharmacy staff for guidance on complex patient health queries.
• Learned new processes alongside dispensing to enhance role effectiveness.
• Follow workplace Policies and procedures and SOP's

• Perform reception duties including cash reconciliation and appointment scheduling.
• Support patient care through management of referral letters and complaint resolution.
• Manage stock levels and place orders to maintain inventory.
• Coordinate private treatments such as orthodontics, implants, and smile makeovers.
• Assist in promoting private treatments and introducing new procedures.
• Follow established policies, procedures, and standard operating protocols.
• Provide chair side assistance during treatments.

Complete treatment coordination courses and maintain compliance with HTM 01-05 standards.

• Assisted with reception duties by booking appointments and processing end-of-day cash.
• Handled patient complaints and referral letters with care and diligence.
• Promoted private treatments and new procedures to enhance patient interaction.
• Maintained a clean and tidy work area, ensuring a sanitary environment for healthcare services.
• Provided information to patients regarding good oral health care to improve understanding of preventive measures.
• Streamlined patient flow through efficient scheduling of appointments.

• Assisted in sales and marketing initiatives.
• Engaged with customers to understand their needs.
• Supported promotion of new and existing deals.
• Conducted stock control to maintain inventory levels.
• Collaborated with team members to achieve store objectives.
• Performed general duties to ensure smooth operations.
• Balanced multiple tasks while providing high-quality customer care.
• Created a welcoming store environment through clean and organised displays.
• Presented products effectively to enhance customer interest.
• Managed high-pressure situations to keep store operations seamless during busy hours.
• Acquired knowledge about new products to guide customers effectively.

• Assisted customers with inquiries and purchases.
• Performed cashier duties with attention to detail.
• Supported bar staff during busy periods.
• Helped maintain inventory through stock control processes.
• Collaborated with team members to achieve daily goals.
• Engaged in sales and marketing activities to boost store visibility.
• Coordinated with management on operational issues to suggest improvements.
• Delegated tasks to team members to enhance workflow.
• Managed cash registers to ensure accuracy during transactions.
• Oversaw daily operations to maintain a well-functioning shop floor.
• Delivered excellent customer service to foster loyalty.