Nick Wiltshire

Secom is my present employer and have been a installer for a few years and upgraded to a service engineer during my length of service for 33 years . My position has also enable me to be at times to be a stand in supervisor and over see staff day to day running and operations of the southwest region .

• Maintained security equipment to meet performance and safety requirements of BS4737 ,PD6662 & DD243
• Completed inspection reports to enable fault diagnosis and repair.
• Resolved technical issues quickly to reduce disruptions.
• Conducted comprehensive site surveys to identify optimal locations for CCTV cameras.
• Adhered strictly to health and safety regulations , ensuring a safe environment, and around others .
• Demonstrated ability to work under pressure whilst maintaining quality
• high-quality work standards.
• Serviced state-of-the-art security systems for improved personal safety. Interactve CCTV with voice comands and arc visual an audio.
• Trained new staff members on proper service and install procdures, enhancing team productivity and customer quality .
• Replaced defective parts for improved equipment longevity.
• Encouraged customers towards scheduled maintenance plans for prolonged system lifespan.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Contracts works on
• Marks & Spencers , Sainsburys , JD Wetherspoons ,Whitbread, Halfords, Tui, Costa ,NFU , Homebase ,Five Guys ,David lloyds ,Burger King, White stuff, White company, Currys ,Waterstones ,Edinbrough wollen mill, Maplins ,Pandora , Coop, Toys r Us , Pandora, Cath Kidson ,Southern and Scottish Electric , Body shop, Travis perkins , Boots ,Buildbase , Nationwide , Primark , Zara, Superdrug, Moto, The Entertainer , Esso, Anne summers , Wagamaman ,Interpol High security , National probatin services, Weird Fish, Threshers , MOD .
• SELECTED FOR THE JAPAN STUDY TOUR
• ACHEIVED GOLD STATUS FOR 25years service (no higher award aviable )

• Installed security system complianty to NSCIA regulation and requirements and company security standards.
• Maintained a high level of quality insatllations

• Trained on how to install secuirty equipment to BS4737
• Maintained small commercial and domestic alarm systems