Summary
Overview
Work History
Education
Hobbies and Interests
Timeline
Generic
Nick Spencer

Nick Spencer

London

Summary

I am an accomplished, self-motivated, and results-driven sales professional with experience across several industries. Over my career I have developed a strong sales acumen and exceptional interpersonal skills, with a proven track record of exceeding targets, building long-term relationships, and generating revenue growth. I strive to be a lifelong learner, constantly seeking new sales techniques and industry knowledge to remain ahead of the competition. I am a strong team player and effective mentor, adept in sharing best practices, executing sales methodologies, and strategies for success.

Overview

5
5
years of professional experience

Work History

Account Director

Sapphire
London
07.2023 - 01.2024
  • Cultivated and maintained relationships with 85 clients within the banking and financial services sector, adeptly identifying and addressing their unique requirements & aligned Sapphire's solutions to augment their security posture effectively.
  • Formulated and implemented robust account development strategies, identifying upsell and cross-sell opportunities to enhance client engagement and gain insights into their cybersecurity landscape.
  • Led new business development initiatives by proactively engaging with current and prospective clients, overseeing end-to-end sales cycles, and collaborating with internal technical stakeholders to ensure seamless execution.
  • Demonstrated in-depth knowledge of Sapphire's service offerings, encompassing five streams of managed services, security consultancy, and professional services.

Senior Account Executive

Gartner
North Sydney
01.2024 - 05.2024
  • Managed an enterprise portfolio of 11 MSE clients (880k USD) from various industries including Pharmaceutical Manufacturing (iNova Pharmaceuticals - Revenue: $140m USD), Retail (Michael Hill Jewelers - Revenue 400m USD), Real Estate Investment Trusts (Ingenia Communities - Revenue 230m USD), Public Sector (Central Coast Council - Revenue 230m USD).
  • Developed and nurtured strong relationships with C-Suite Executives & utilizing my knowledge to align Gartner's services with their business objectives & drove the highest client engagement across APAC
  • Conduct in depth needs assessments with clients to identify opportunities to upsell the Gartner service and developing compelling business cases for additional spend
  • Execute monthly service meetings and quarterly business reviews to drive high engagement with the service to increase retention and ensure a comprehensive understanding of the business's technology and corporate objectives.
  • Build and maintain a strong pipeline of qualified C-Suite executive prospects through weekly proactive outreach campaigns which includes cold calling, emails, Linkedln etc.
  • Provide leadership and mentorship to new account executives, sharing best practice in retention & growth, executing Garner's challenger sales methodologies, relationship building, and how to engage with C-Level Executives.
  • Reached 50% of my annual target at the conclusion of Q1 after closing a net new logo & mentored an account executive in Singapore to show retention best practice, new business strategy, deal reviews & new business meeting support.

Account Executive

Gartner
North Sydney
10.2022 - 01.2024
  • Successfully learned and adopted Gartner sales methodologies to sell Gartner solution-based services to C Level Executives in organisations under 1b in revenue.
  • Successfully managed an enterprise portfolio of 7 clients ($610k USD) from various industries including manufacturing, retail, banking & financial services & public sector.
  • Promoted to Senior Account Executive as I overachieved 2022 growth targets by 260%. Against a target of $84,000 USD, I achieved $220,000 USD of growth across 3 net new logos ($170k), 2 growth through account expansion ($50k) & moved 3 clients from single to multi years.
  • Effectively managed the end to end sales cycle with prospects & clients, displaying strong verbal and written communication, effective presentation skills, ability to understand their technology requirements, tactical sales mindset & negotiation skills.
  • Built and strengthened relationships with C-Level executive clients to understand technology priorities to maximize engagement and drive account expansion.
  • Demonstrated high-level of written and verbal communication skills to better understand clients technology priorities, articulating the value proposition aligned to their challenges, through to negotiation of a partnership, which has enabled successful management of end-to-end sales cycles.
  • Mentored & coached a new account manager for 12 months through the onboarding process, training her on best practice, Gartner sales methodologies, relationship building & engaging with C-Suite Executives. This account manager overachieved her quota and was promoted to Account Executive.

Enterprise Account Manager

Prospa
03.2021 - 10.2021
  • Selected to manage two high value lead generators (Lend & Valiant Finance) which incorporated approximately 1,100 existing clients, managing the application process (Averaged 50 per month with average deal size of $60,000) from submission, negotiation & settlement of loans
  • Developed best practice processes to enable a high volume of applications to maximize originations for our enterprise partners and Prospa
  • Develop and grow existing relationships with clients by asking in depth questions to understand each business and their industry to align a product to fit their needs
  • Selected to rebuild relationships with 4 disgruntled but high value brokers in Western Australia by tailoring our internal processes to their specifications
  • Consistently exceeded monthly targets, meeting 125% for Q4 2021 (April - June)

Account Manager

Prospa
11.2019 - 03.2021
  • Managed a portfolio's of 1,000 business across Australia &New Zealand. This role comprised of consultative selling across Prospa's products. Successfully managing Prospa's high volume monthly requirements- 70 settlements per month, average deal size of $35k.
  • Analyzed business data to identify opportunities to maximize originations through cross selling and renewing facilities.
  • Secured high conversion rates through consultative selling, effective customer solutions and compelling business cases.
  • Managing the sales cycle from prospecting, application to settlement while ensuring each customer receives exceptional
    customer service and positive experience
  • Consistently met and exceeded all monthly KPI's by 130%, including settlement numbers, originations, customer reviews,
    conversion rates.
  • Won Q2 2019 sales competition between 40 sales agents for highest originations

Client Services Officer

Discovery Financial Management
Sydney
01.2019 - 11.2019
  • Collected confidential financial information from clients to construct comprehensive financial plans.
  • Prepared research reports on equities and mutual funds as assigned by supervisor.
  • Assisted in the review of the investment portfolios, identifying when rebalancing was required (70m funds under management).
  • Regularly challenged to review and improve internal processes & ways to boost client experience.

Education

Bachelor of Commerce - International Business & Finance

Macquarie University
01.2019

Business & Hotel Management - Hospitality Certificate 3

Hotel School Sydney
01.2016

High School Certificate -

Barker College

Hobbies and Interests

  • Travel - Visited 30 Countries
  • Brazilian Jujitsu - 3 stripe white belt
  • Sport - Rugby, Cricket, AFL
  • Cooking - BBQ, Smoking, Spit roasts

Timeline

Senior Account Executive

Gartner
01.2024 - 05.2024

Account Director

Sapphire
07.2023 - 01.2024

Account Executive

Gartner
10.2022 - 01.2024

Enterprise Account Manager

Prospa
03.2021 - 10.2021

Account Manager

Prospa
11.2019 - 03.2021

Client Services Officer

Discovery Financial Management
01.2019 - 11.2019

Bachelor of Commerce - International Business & Finance

Macquarie University

Business & Hotel Management - Hospitality Certificate 3

Hotel School Sydney

High School Certificate -

Barker College

Similar Profiles

CREATE PROFILE
Nick Spencer