Nick Smith
Newbury,Berkshire
Overview
46
46
years of professional experience
Work history
Waiter
Trust House Forte
London
1980.07 - 1980.10
- Explained dish components clearly to inform customers' decisions.
- Handled payment transactions to guarantee smooth customer checkout process.
- Managed table settings for optimal dining experience.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Maintained knowledge of menu items, leading to accurate order taking.
- Delivered excellent customer service through friendly and polite interaction.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
Waiter Barman
Mercury Motor Inn/Ladbrokes
Basingstoke, Hampshire
1980.11 - 1982.05
- Liaised with kitchen staff for prompt order delivery to customers.
- Handled payment transactions to guarantee smooth customer checkout process.
- Maintained knowledge of menu items, leading to accurate order taking.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Managed table settings for optimal dining experience.
- Explained dish components clearly to inform customers' decisions.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Upheld health and safety standards by regularly sanitising hands and work areas.
Steward
MoD
Newbury, Berkshire
1982.06 - 1983.06
- Delivered exceptional customer service for enhanced guest experience.
- Adhered to health and safety regulations to maintain a safe working environment.
- Maintained uniform neatness as per company guidelines.
- Maintained cleanliness and orderliness of dining area by performing regular sweeping, mopping, and table setting tasks.
- Assisted in food preparation, ensuring timely meal delivery.
- Upheld strict hygiene standards by regularly sanitising all kitchen equipment and utensils.
- Addressed customer complaints promptly, fostering improved customer relationships.
- Performed dishwashing duties, promoting a clean and hygienic workspace.
- Served customers courteously whilst maintaining a calm demeanour under pressure.
Confectionary Baker
Hussey's Bakery
Newbury, Berkshire
1983.06 - 1997.10
- Managed ingredients supply, ensured uninterrupted production process.
- Upheld a high standard of hygiene for consumer's health safety in the kitchen.
- Mixed doughs using both manual and machine techniques according to recipe requirements.
- Met strict food safety guidelines, maintained a safe working environment.
- Boosted overall product freshness through careful ingredient selection and storage.
- Followed precise measurements for each recipe, guaranteed consistency in taste and texture.
- Utilised various mixing methods to achieve desired dough consistency.
- Maintained strong knowledge of food safety practices.
- Complied with health and safety codes.
- Adjusted oven temperatures to accommodate different breads and baked goods.
- Produced and hand-formed croissants, sweet pastries and traditional breads.
- Weighed flour, salt and other ingredients to prepare dough for kneading and rising.
- Monitored ovens, setting time and temperature controls to achieve optimum baking results.
- Decorated completed baked goods with glazes, icings and artistic elements.
- Employed fondant and special decorating techniques to build creative cake designs.
Warehouse operative
Pertemps
Thatcham, Berkshire
1997.10 - 2000.06
- Packed orders for timely dispatch to customers and retail outlets.
- Sorted materials into appropriate areas for easy access and organisation.
- Maintained safety regulations by enforcing strict adherence to company policies.
- Reduced damages with careful handling and storage of fragile items.
- Maintained clean, safe and orderly warehouse space.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Operated material handling equipment to move large and heavy loads.
- Followed safety standards for carrying, moving and storing freight.
General Catering Assistant
HC3S
Newbury, Berkshire
2009.06 - 2014.12
- Prepared appetising meals for satisfaction of customers.
- Provided excellent customer service to enhance dining experience.
- Ensured cleanliness by regular tidying and sanitising of kitchen areas.
- Aided in inventory management, reducing instances of overstocking or under-stocking essential items.
- Maintained high hygienic standards with routine disinfection of utensils and equipment.
- Washed and cleaned utensils quickly after use; maintained a clean workspace at all times.
- Followed food hygiene and safety procedures in line with requirements.
- Cleaned back-of-house stations, crockery and cutlery to support catering service.
- Prepared dining areas with exceptional presentation and thorough touch point cleaning.
- Thoroughly cleaned back-of-house areas, crockery and cutlery in line with company procedures.
Cook Supervisor
HC3S Education Catering
Newbury, Berkshire
2014.12 - Current
- Ensured compliance with health and safety regulations, promoting a safe working environment.
- Supervised food preparation, ensuring high standards of taste and presentation were met consistently.
- Maintained cleanliness in the kitchen by thorough daily cleaning routines.
- Monitored temperature controls for refrigeration units regularly, maintaining optimal freshness of stored food items.
- Checked incoming supplies for quality and quantity accuracy.
- Implemented portion control practices to reduce waste and increase profit margins.
- Monitored equipment operation and controlled settings to steam, roast and grill food.
- Enforced proper sanitation practices to prevent food spoilage and contamination.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
- Changed and sanitised surfaces between tasks to avoid cross-contamination.
- Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
- Accounted for individual diets and allergens when cooking personal meals.
- Operated industrial kitchen equipment to mix and blend ingredients.
Education
GCSEs - Biology
The Vyne School
BasingstokeGCSEs - Food And Nutrition
The Vyne School
BasingstokeGCSEs - English Language
The Vyne School
BasingstokeCSE - History
The Vyne School
BasingstokeCSE - Art And Craft
The Vyne School
BasingstokeCSE - English
The Vyne School
BasingstokeCSE - English
The Vyne School
BasingstokeSkills
- Meal portioning
- Special dietary requirements understanding
- Adaptable cooking techniques
- Health and Safety Compliance
- Food presentation
- Stock control
- Kitchen safety protocols
- Nutritional understanding
- Customer Service
- Food preparation
- Food Hygiene Certification
Timeline
Cook Supervisor
HC3S Education Catering
2014.12 - Current
General Catering Assistant
HC3S
2009.06 - 2014.12
Warehouse operative
Pertemps
1997.10 - 2000.06
Confectionary Baker
Hussey's Bakery
1983.06 - 1997.10
Steward
MoD
1982.06 - 1983.06
Waiter Barman
Mercury Motor Inn/Ladbrokes
1980.11 - 1982.05
Waiter
Trust House Forte
1980.07 - 1980.10
GCSEs - Biology
The Vyne School
GCSEs - Food And Nutrition
The Vyne School
GCSEs - English Language
The Vyne School
CSE - History
The Vyne School
CSE - Art And Craft
The Vyne School
CSE - English
The Vyne School
CSE - English
The Vyne School