Nick Mather

Working as part of the digital team I oversee the project management of all clients dealing with a mixture of marketing teams and CXO level, depending on project.

• Optimised sales volume by managing accounts and building rapport.
• Worked with designers to create high-quality advertising and newsletter campaigns.
• Cultivated long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives.
• Addressed problems in proactive and knowledgeable manner to maintain and enhance client satisfaction.
• Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
• Produced management team reports on account health and target delivery.
• Proposed new solutions to meet changing customer needs and objectives to offer added value.
• Upsold and cross-sold complementary products to help boost revenue.
• Prepared tenders, proposals and contracts to efficiently and effectively secure new client accounts, maintaining a seamless onboarding process.

Working alongside the Sales Director I oversaw the hospitality and sponsorship income into the club. This included event creation outside of the club as secondary streams of revenue.

Responsibilities included:

• Closed complex, lucrative deals with new customers.
• Influenced key decision-making and established trust with stakeholders.
• Contacted and converted potential customers via telephone, email and in-person enquiries.
• Attended prominent industry trade shows, exhibitions and events across UK.
• Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Opened new accounts to augment existing customer base to meet growth targets.

Working from the Scottish borders covering the whole of Scotland an the North East of England I was responsible for growing the commercial arm of the business into the agricultural and commercial industries sector, looking after their automotive needs. Building a relationship with one of the leading automotive manufacturers. Responsibilities included:

• Launched new product lines with strong retail and marketing strategy.
• Consistently exceeded revenue targets through new account penetration and development.
• Closed complex, lucrative deals with new customers culminating in the largest sale of the year 37 vehicles to one company.
• Attended prominent industry trade shows, exhibitions and events across UK.
• Prepared and delivered winning client proposals, business presentations and sales pitches to CXO-level executives. and dealing with leading manufacturers.

Driving the sponsorship and hospitality side of the club, creating new revenue streams and ideas with the commercial director and chief executive. Responsibilities included:

• Communicated with marketing team to provide effective campaigns.
• Identified product problems and developed solutions to minimise impact.
• Maintained relationships with high-profile and return clients.
• Allocated teams, materials and calendar space for individual projects.
• Created professional sales presentations to creatively communicate product quality and market comparisons.
• Oversaw planning and execution of targeted sales and marketing strategies.
• Optimised sales methods to best engage, acquire and retain customers.
• Developed pricing structures based on historical and current trends, competitor activities and supply chain data.

Overseeing the Hexham Branch, looking after a small team including parts, service and sales. Responsibilities included:

• Interfaced with customers, determined needs provided recommendations and up-sold services.
• Collected customer and market feedback and reported information to company leadership.
• Achieved exceptional client satisfaction feedback and ratings.
• Retained existing customers and substantially grew customer base, product line and sales volume.
• Monitored sales team performance, providing effective training to help reach revenue and profit targets.
• Planned and developed strategies to increase sales territory positioning, exceeding company targets.
• Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
• Increased profitability by developing pipelines using multiple marketing channels and sales strategies.

As part of the Mini team I was tasked with growing the B2B section looking after public sector accounts dealing with logistic teams within the NHS. Responsibilities included:

• All NHS Mini sales to the local authorities through Arnold Clark contract hire
• All retail and B2B sales as part of a very successful sales team
• Stock management and approved used cars
• Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
• Qualified prospects to determine future sales possibilities and improve conversion efforts.
• Generated new leads and opportunities to maximise revenue.
• Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
• Used cold-calling, email outreach and LinkedIn to source and develop opportunities.
• Achieved and exceeded sales targets in line with client growth across all products and services.