Nick Earle

• Opened and operated Brighton Pop Up
• Actively contributed to the creation of the New store Leadership structure.
• Led and delivered Store Recruitment process.
• Created clear cross functional ways of working.
• Steered teams through complex project phases to successful opening.
• Successfully Operated the Market as Market Manager for the first three months.

Established project team for comprehensive kitchen operations.

• Doubled market share within three years through targeted initiatives.
• Led Tactical Forum to formulate FY24 growth strategy across departments.
• Developed governance framework for strategic and operational alignment.
• Implemented 'Fix' processes to optimise service fulfilment and customer interactions.
• Cultivated collaborative relationships with cross-functional teams for enhanced project outcomes.
• Conducted benchmarking visit to Germany to integrate best practices.
• Achieved 90% reduction in customer escalations while increasing kitchen performance index by 10%.

• Four month Market Area Manager secondment.
• Established working methods with Market managers and Area support team to implement a Performance Culture into their units.
• Sales increased, Bottom line and Customer Experience improved.
• All six units delivered Co-worker bonus!
• Exceeded Expectations

• First Market Manager position, brand new Market, recruiting and training 87% new to IKEA team.
• Delivered £10 million top line sales ahead of Investment request first 18 months. (profitable from opening)
• Delivered +3% bottom line v Investment Request forecast.
• Passed 10 functional reviews first 24 months
• Passed Concept review Year 1
• Top performing market Physical customer score
• Top 3 performing markets "I share" result. (Best in class FY 22 & FY23)
• Initiated fulfilment solution & ways of working in UK&IE during Covid
• Delivered step 2 Fulfilment solution.
• Embraced and adopted new Digital communication process`s during Covid.
• Exeter Market was instrumental in supporting Global Salja development.
• Exceeded expectations for all 4 operating years.
• 100% Leadership index.
• Active contribution to Extended Country Management Team
• Store Bonus achieved FY 21/ 22/ 23

• Developed central Leadership team that delivered against all indicators of performance, growing Logistics performance indicators, year on year over 5 years.
• Developed Market Leadership that also delivered against all indicators of performance over 5 years.
• Created Management Succession process, using 7 steps and Leadership fundamentals as core material.
• Contributor & active member of the Country Management team.
• Core member of the Country Commercial Team. Worked pro-actively in creating and executing collaborative country commercial team approach, delivering 10% sales growth annually over 2014 - 2018.
• Creator and active member of initial Country Expansion Planning Team.

• Started with IKEA in the Tottenham store as a store steering group manager in training in preparation for UK expansion.
• Fulfilled various roles during the training period including Recovery manager, Logistics manager and Assistant store manager Commercial.
• Moved to Southampton to become the Instore Logistics Manager and latterly Business Navigator.

My employment started with Sainsburys as a Management Trainee straight out of University. I had various management roles culminating in various Store manager roles from 1999 to 2004.