Summary
Overview
Work History
Education
Skills
sections.external_links.name
Certification
Affiliations
References
Timeline
Generic

Nick Dow

Helston,Cornwall

Summary

A highly skilled professional with extensive expertise in alcohol legislation, bar operations supervision, and team leadership. Demonstrates strong capabilities in quality control, responsible alcohol service, and risk assessment application. Proficient in Microsoft Office Suite and data analysis, with a proven track record of efficient time management and decision-making aptitude. Adept at liaising with staff and communicating effectively with diverse groups, including pupils and students. Committed to maintaining health and safety standards through comprehensive knowledge of fire safety awareness training and site risk assessments. Known for being reliable, trustworthy, self-motivated, and calm under pressure. Career goals include leveraging leadership proficiencies to enhance team building and resourcefulness within dynamic environments.

Overview

30
30
years of professional experience
9
9
years of post-secondary education
1
1
Certification

Work History

Bar Supervisor/Manager/Site Manager

Helston Rugby Football Club
Helston, Cornwall
04.2023 - 06.2024
  • Enhanced customer satisfaction by managing bar operations efficiently.
  • Monitored bar equipment maintenance to avoid operational disruptions during service hours.
  • Ensured safe environment by strictly adhering to health and safety regulations.
  • Managed cash flow, ensuring correct transaction procedures were followed.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Led by example in providing customers with attentive, professional restaurant service.

Cook and Support Worker

Mustard Seed (SW) Ltd, Charity no. 1127110
Helston, Cornwall
03.2016 - 08.2018
  • Achieved consistent delivery of excellent dishes with meticulous attention to recipe details.
  • Monitored inventory levels, reducing waste through strategic meal planning.
  • Audited regularly expiration dates on packaged foods-ensured no outdated stock was used.
  • Maintained cleanliness in work areas, upholding high sanitation standards consistently.
  • Enhanced customer satisfaction by preparing and serving high-quality meals.
  • Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
  • Followed recipes precisely to deliver first-class meal quality and consistency.
  • Stored ingredients at safe temperatures in compliance with food hygiene regulations.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Mentored staff in food preparation and storage best practices.
  • Helped achieve patient independence through guided tasks and activities.
  • Prepared nutritious meals that met special dietary needs of clients.
  • Supported daily living skills training which increased client self-sufficiency.
  • Actively listened to client concerns thus creating a comforting environment.
  • Provided support in social, physical and emotional areas to assist clients with integration into local community.

Caretaker, Site Manager, Maintenance & H&S

Sithney CP School
Sithney, Cornwall
01.2010 - 07.2016
  • Ensured building safety by conducting regular security checks.
  • Assisted in setting up furniture for meetings to provide a comfortable environment.
  • Responded promptly to emergencies, safeguarding residents and property.
  • Managed waste disposal, ensuring a clean and healthy environment.
  • Liaised with service providers for necessary repairs or installations as needed.
  • Conducted risk assessments, promoting health and safety standards.
  • Organised storage rooms efficiently; improved space utilisation.
  • Kept outdoor areas clean and tidy; enhanced curb appeal.
  • Managed inventory of supplies, avoiding any shortages or excesses.
  • Implemented fire safety measures, reducing risk of incidents.
  • Facilitated arrangements for events, creating a welcoming atmosphere.
  • Maintained cleanliness and hygiene of premises by performing daily cleaning tasks.
  • Provided assistance for minor repairs to ensure functionality of equipment.
  • Handled plumbing issues swiftly; avoided disruption in water supply.
  • Supervised contractors during maintenance work to ensure compliance with regulations.
  • Undertook decoration and improvement works to guarantee impeccable presentation of premises.
  • Kept toilets and wash areas clean and tidy.
  • Performed daily opening and closing duties, paying close attention to site security at all times.
  • Maintained safe environment for everyone by adhering to company safety policies.
  • Removed trash collected from within buildings and transported to nominated point for collection by refuse contractors.
  • Conducted weekly fire alarm tests in assigned buildings.
  • Contacted appropriate services in event of fire, break-ins and other emergencies.
  • Verified fire signage and equipment to be legally compliant.
  • Undertook application of polishes and seals, carpet shampooing and other floor treatment work.
  • Swept and mopped hard floors and vacuumed carpeted areas.
  • Reported major building faults and concerns to management for prompt repair.
  • Maintained and repaired building fixtures and fittings.
  • Checked lighting function and replaced faulty bulbs in public areas.
  • Tested alarms regularly, upholding strict building safety standards.
  • Kept detailed reports of completed maintenance and servicing work.
  • Remained primary resident contact in case of emergencies.

Customer Metering Advisor, TL for Cornwall

South West Water
St Austell, Cornwall
03.2008 - 12.2010
  • Manage a team of Customer Metering Advisors covering Cornwall
  • Ensure good customer service.
  • Resolution of difficult customer metering issues.
  • Quality control of all metering work undertaken by Partners.
  • Support and worked with other departments to achieve cost effective solutions.
  • Train, help and mentor development of staff.
  • Explain complex metering issues both verbally and in writing to be understood by customers and non-technical staff.

Sales and Business/International Coordinator

SGS Oil, Gas & Chemicals, Part of SGS UK Ltd
London, Thurrock
06.2005 - 06.2007
  • Main point of contact between clients and offices both internationally and national.
  • Coordinating affiliates in receiving, understanding and undertaking required instructions from clients.
  • Daily contact with clients.
  • Rota for 24 hour cover for all clients.
  • Responsible for organising specialised staff undertaking large complicate jobs, providing support and back up 24 hrs a day.

Calibration Technician

SGS Oil, Gas & Chemicals, part of SGS UK Ltd
Ellesmere Port, Cheshire
01.1994 - 05.2005
  • Maintained high accuracy in measurements by strictly adhering to calibration standards.
  • Completed complex calibrations to achieve maximum operational efficiency across all instruments.
  • Consistently delivered accurate readings by verifying the precision of various measuring tools.
  • Enhanced instrument reliability through comprehensive troubleshooting and repair services.
  • Part of calibration team measuring storage vessels for Oil, Gas and Chemical industries, Food and Beverage industries both internationally and UK for clients in house use and for Customs.
  • Production of calibration tables and /or report is correct before supplying to client.
  • Used surveying equipment, laser theodolite, tapes and water meters.

Education

BSc (Jt Hons) - Marine Biology/Physical Oceanography

University College of North Wales, Bangor
Bangor
09.1989 - 07.1992

A-Levels - Mathematics, Physics and Biology

Chester College of Further Education
Chester
09.1988 - 07.1989

O and A Levels - O levels and A Levels

Whitby County Comprehensive
Ellesmere Port
09.1981 - 07.1987

Skills

Team Leadership

  • Quality Control
  • Responsible alcohol service
  • Leadership proficiencies
  • Microsoft office suite mastery
  • Efficient time management
  • Data analysis capabilities
  • Self-Management
  • Calm under pressure
  • Public speaking
  • Team building
  • Leadership
  • Quality Assurance
  • Efficient communication
  • Teamwork and collaboration

sections.external_links.name

Certification

BIIAB Level 2 Award for Personal License Holders

Level 2 Food Hygiene and Safety for Catering

NSPCC Certificate of Achievement Charity Trustees: your duties to safeguard and protect (2.0)

TQUK Level 2 Certificate in Digital Marketing March 2025

NCFE Level 2 Certificate in Improving Personal Exercise, Health and Nutrition December 2024

Affiliations

  • Self taught stone artist making house signs and bespoke gifts, self employed sine 2010.
  • Keen model maker, especially scaled building using small stones and drift wood.
  • Enjoy gardening and growing vegatables etc.
  • Trustee for local charity The Sparkle Foundation UK

References

References available upon request.

Timeline

Bar Supervisor/Manager/Site Manager

Helston Rugby Football Club
04.2023 - 06.2024

Cook and Support Worker

Mustard Seed (SW) Ltd, Charity no. 1127110
03.2016 - 08.2018

Caretaker, Site Manager, Maintenance & H&S

Sithney CP School
01.2010 - 07.2016

Customer Metering Advisor, TL for Cornwall

South West Water
03.2008 - 12.2010

Sales and Business/International Coordinator

SGS Oil, Gas & Chemicals, Part of SGS UK Ltd
06.2005 - 06.2007

Calibration Technician

SGS Oil, Gas & Chemicals, part of SGS UK Ltd
01.1994 - 05.2005

BSc (Jt Hons) - Marine Biology/Physical Oceanography

University College of North Wales, Bangor
09.1989 - 07.1992

A-Levels - Mathematics, Physics and Biology

Chester College of Further Education
09.1988 - 07.1989

O and A Levels - O levels and A Levels

Whitby County Comprehensive
09.1981 - 07.1987

Similar Profiles

CREATE PROFILE
Nick Dow