Nick Adamson
Worcester,
Summary
Results-driven manager with extensive experience in building and leading successful teams, driving revenue growth and delivering exceptional customer service within the motor industry. Skilled in sales strategy development, team coaching and customer relationship building. Proven ability to exceed sales targets, improve dealership profitability and create a positive buying experience that fosters customer loyalty and repeat business. I have strong leadership and communication skills combined with a deep understanding of automotive products and finance options.
Ready and eager for a fresh new challenge and to take the next step to further my career.
Overview
1
1
Certification
5
5
years of post-secondary education
21
21
years of professional experience
Work history
Retail Manager
Startin Nissan
Worcester
2026.04 - Current
- Train staff on finance related matters improving overall understanding and performance.
- Handle in house Key2Key renewals programme.
- Stack deals and value part exchanges.
- Handle the sales of add on products.
- Compile weekly/monthly financial reports and compliance reports.
- Regular review meetings with staff regarding performance and improvement plans.
- Propose customer finance and deal pay outs.
- Allocate incoming leads, monitor and following up progress.
Sales Manager
Startin Skoda
Worcester
2020.10 - 2026.03
- Lead team to deliver exceptional customer service for increased client satisfaction.
- Handling administrative tasks such as record-keeping and reporting effectively.
- Resolving customer complaints promptly, fostering client loyalty and trust.
- Ensuring compliance with all legal requirements related to car sales operations.
- Reviewing performance data to identify opportunities for improvement.
- Maintaining a well-presented showroom, attracting potential buyers.
- Negotiating deals to ensure maximum profitability for the dealership.
- Achieving sales targets by implementing effective sales strategies.
- Conducting regular meetings with staff for sharing updates and recognising achievements.
- Implementing staff training programmes to enhance productivity.
- Monthly review meetings with team setting SMART action plans.
- Weekly budget forecasting meetings with Head of Business.
- Quarterly meetings with Skoda Area Manger and Finance Manager.
- Buying used cars for re-sale.
- Meeting sales targets consistently to drive revenue.
Business Manager
Startin Skoda
Worcester
2018.04 - 2020.09
- Trained staff on finance-related matters improving overall understanding and performance.
- Handled in house Key2Key renewals program.
- Stacked deals and valued part exchanges.
- Handling the sales of add on products.
- Compile weekly/monthly financial reports and compliance reports.
- Regularly meetings with staff on performance and improvement plans.
- Proposing of customer finance along with deal pay outs.
- Second facing customers on closing deals.
Sales Manager
Startin Honda
Stourbridge
2017.01 - 2018.04
- Weekly forecasting meetings with senior management reviewing KPI's and budget performance.
- Monthly performance meetings with Brand Area Mangers on current positions of targets and improvement plans
- Maintaining a high level of customer satisfaction.
- Implemented training programmes, improving team performance levels.
- Buying used cars.
- Weekly performance meetings with sales team to monitor weekly activities and improvement plans.
- Ensuring a well maintained and presentable showroom and forecourt.
- Dealing with customer complaints.
Sales Executive
Startin Honda
Worcester
2005.08 - 2017.01
- Dealing with customers face to face, on the telephone and via email.
- Knowledge of vehicles and finance products whilst adhering to FCA Regulations
- Hitting sales targets including add on products and finance sales.
- Maintaining the forecourt and ensuring it was always presentable.
- Keeping Showroom tidy and presentable.
- Building customer relationships.
Education
GCSEs -
Pershore High School
Pershore, Worcestershire 1994.09 - 1999.05
Skills
- Sales Expertise
- Strong Management
- Assertive Leadership
- Financial Budgeting
- Target Achievement
- KPI Monitoring and Analysis
- Product Knowledge
- Sales Team Development
- Time Management Efficiency
- Product Demonstrations
- Sales Training
Affiliations
- I am a family man, proud father and husband. I enjoy spending time with my family. My interests include football, F1, darts and running. I love nothing more than supporting my son with his football.
Accomplishments
I have a full Skoda Sales Manger Accreditation.
Certification
I have a full UK driving licence with no points.
Timeline
Retail Manager
Startin Nissan
2026.04 - Current
Sales Manager
Startin Skoda
2020.10 - 2026.03
Business Manager
Startin Skoda
2018.04 - 2020.09
Sales Manager
Startin Honda
2017.01 - 2018.04
Sales Executive
Startin Honda
2005.08 - 2017.01
GCSEs -
Pershore High School
1994.09 - 1999.05