Nicholi Williams
Sales Representative
London
Summary
Dynamic and reliable professional with proven experience navigating fast-paced operational environments. Prioritises safety protocol execution, delivers high-quality customer service, and fosters strong team cohesion. Adept at public-facing communication, de-escalating challenging scenarios, and precisely maintaining regulatory procedures. A punctual, agile, and detail-oriented individual dedicated to upholding excellence across all operational objectives.
Overview
9
9
years of professional experience
Work History
Sales representative
Scottish Power
Shoreditch, Hackney
05.2026 - Current
- Developed and maintained strong customer relationships to enhance satisfaction and retention.
- Conducted market research to identify new sales opportunities and inform strategic decisions.
- Collaborated with cross-functional teams to implement sales initiatives, driving improved performance.
- Trained and mentored junior sales representatives, fostering a collaborative team environment.
Sales representative
Scottish Power
05.2025 - 05.2026
Assistant Store Manager
09.2024 - 06.2025
- Run the operation of the shop.
House Removals
07.2025 - 05.2025
- Completed duties to deliver on targets with accuracy and efficiency.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
- Managed teams by overseeing hiring, training and professional growth of employees.
Skilled Labourer / General Operative
NH International (Caribbean) Limited
Port of Spain
09.2017 - 01.2023
- Site Safety: Identified worksite hazards and proactively reported risks to maintain zero-accident environments.
- Asset Management: Cleaned and organized work areas daily, ensuring secure and correct storage of valuable tools and materials.
- Equipment Readiness: Maintained and handled heavy construction equipment to guarantee peak operational readiness and minimize downtime.
- Team Efficiency: Collaborated with cross-functional teams to complete major construction projects ahead of schedule.
- Compliance: Strictly followed health and safety procedures, including mandatory PPE compliance and safe power tool operation.
Education
General Education - GCSE English Language – Distinction, GCSE Mathematics – Distinction, GCSE English Literature – Pass, GCSE Business – Pass
El Dorado West Secondary School
Tunapuna, Trinidad and Tobago08.2017
Skills
- Adaptability
- Pressure Management
- Customer Service
- Conflict Resolution
- Procedural Accuracy
- Teamwork
- Reliability
Custom Section
- Adaptability: Highly flexible with shifts and changing environments.
- Pressure Management: Proven ability to handle fast-paced, high-stress situations.
- Customer Service: Confident and effective communication with the public.
- Conflict Resolution: Skilled at managing and de-escalating challenging scenarios.
- Procedural Accuracy: Strict adherence to safety regulations and workplace rules.
- Teamwork: Dependable collaborator focused on achieving collective goals.
- Reliability: Punctual, organized, and consistently maintaining high standards.
Timeline
Sales representative
Scottish Power
05.2026 - Current
House Removals
07.2025 - 05.2025
Sales representative
Scottish Power
05.2025 - 05.2026
Assistant Store Manager
09.2024 - 06.2025
Skilled Labourer / General Operative
NH International (Caribbean) Limited
09.2017 - 01.2023
General Education - GCSE English Language – Distinction, GCSE Mathematics – Distinction, GCSE English Literature – Pass, GCSE Business – Pass
El Dorado West Secondary School