Nichole Harvey
London
Summary
Passionate about promoting the wellbeing and education of others, with experience supporting a diverse range of individuals, including those with Special Educational Needs (SEN). Skilled in recognising the unique challenges faced within both educational and life contexts. Work is approached from a person-centred and holistic perspective to ensure individual needs are fully addressed. Demonstrates strong attention to detail, with the ability to identify specific requirements and implement tailored strategies and support systems. Committed to fostering the development of essential skills, encouraging independence, and building the confidence needed for individuals to thrive.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
Work history
Skills coach
Royal Mencap Society
London
09.2023 - Current
- Managed diverse learner caseloads, delivering individualized coaching and support across workplace settings.
- Supported employers with mentoring strategies and assisted learners with SEN.
- Negotiated paid employment and internships, building strong employer partnerships.
- Planned and delivered sessions to develop employability and life skills.
- Led enterprise projects to promote entrepreneurship and workplace readiness.
- Designed and facilitated well-being activities to enhance learner resilience.
- Conducted referral interviews and EHCP analysis to inform targeted support and programme readiness.
- Led annual EHCP reviews, completing all documentation to a high standard.
- Delivered careers guidance aligned with learners’ interests, strengths, and goals.
- Set and monitored ILP targets based on EHCP outcomes for clear progress tracking.
- Encouraged active learner engagement in classroom and workplace settings.
- Developed tailored training materials to support effective learning.
- Fostered a positive learning environment with interactive coaching.
- Held regular review meetings with learners, families, and employers to assess progress and plan next steps.
- Monitored attendance and punctuality; implemented strategies to re-engage learners with low participation.
- Conducted risk assessments and health and safety checks to safeguard learners.
- Provided pastoral support addressing learners’ personal and educational needs.
- Referred learners to external agencies for specialist support in social care, benefits, and mental health.
Therapeutic education practitioner
TCES Create in the community
London
02.2023 - 07.2023
- Supported tutors in delivering core subjects at TCES and via online home schooling.
- Designed and led creative, learner-focused lessons aligned with individual goals.
- Delivered sessions in various safe locations, including homes and libraries.
- Worked with senior leadership to create risk assessments and ensure appropriate supervision.
- Collaborated with sports coaches, art therapists, and therapy dog trainers to deliver wellbeing sessions.
- Managed communication between home and school on attendance, behaviour, therapeutic, and academic matters.
- Served as the responsible adult during work hours, ensuring safe handover of pupils.
- Applied a holistic approach, combining social care, therapy, and education to meet individual needs.
Teaching assistant in special educational needs
St John The Baptiste Primary School
London
09.2017 - 07.2018
- Planned and delivered targeted interventions for students with Social, Emotional, and Mental Health (SEMH) needs.
- Taught English literature lessons to small groups, fostering engagement and comprehension.
- Developed and facilitated therapeutic activities to support students' emotional well-being.
- Conducted English assessments to monitor progress and inform instruction.
- Collaborated closely with the pastoral team to manage behaviour and provide well-being support.
- Maintained effective communication with staff, parents, and external agencies.
- Performed general teaching assistant duties, including lesson preparation, differentiating work, behaviour management, homework monitoring, display maintenance, and supervising trips and playground activities.
- Provided first aid support as required.
Learning Support Advisor- Science Lead
Highgate Wood Secondary School
London
11.2012 - 07.2016
- Advised teachers on effective strategies to support diverse student needs.
- Provided in-class and one-to-one support for a wide range of SEN students aged 11-16.
- Assisted teachers with student engagement techniques and lesson planning.
- Monitored, recorded, and reported on students' progress, achievements, and behaviour.
- Regularly liaised with subject teachers, SEN specialists, SENCO, and parents to discuss student development.
- Coordinated with external agencies including counselling services and CAMHS for additional student support.
- Mentored students with SEN and non-SEN needs, fostering personal and academic growth.
- Developed alternative lesson plans for disengaged students while ensuring curriculum standards were met.
- Collaborated closely with the pastoral team, facilitating mediation and wellbeing sessions.
- Established and led after-school clubs providing extra academic support and coursework assistance.
- Provided cover for the SEN administration department as required.
- Designed and ran targeted interventions for girls with SEMH needs.
- Served as an exam invigilator, ensuring fair and compliant assessment conditions.
- Undertook playground supervision duties to support student safety and wellbeing.
Youth worker
Linc Centre
London
04.2008 - 08.2012
- Supervised and monitored groups of 20+ children aged 12-16, ensuring safety and engagement.
- Provided supervision and support during educational and recreational trips.
- Maintained strict safeguarding practices to protect children's wellbeing.
- Facilitated and encouraged active participation in planned activities.
- Designed and organized a variety of engaging activities to meet diverse interests.
- Communicated effectively with parents and carers to provide updates and address concerns.
Customer service advisor
Clissold Leisure Centre
London
10.2005 - 08.2006
- Welcomed and assisted customers at reception, providing excellent frontline service.
- Handled enquiries in person and via telephone, delivering timely and accurate information.
- Managed bookings for leisure activities using IT systems both over the phone and face-to-face.
- Facilitated new membership sign-ups and maintained customer records through data entry.
- Managed cash float and processed payments, including cash and card transactions.
- Conducted leisure centre tours for prospective members, highlighting key facilities and benefits.
- Performed general reception duties such as maintaining a tidy reception area, managing displays, filing, and handling phone calls and bookings.
- Carried out outreach customer surveys to gather feedback and improve services.
- Maintained effective communication with leisure centre staff via radio to ensure smooth operations.
- Resolved customer complaints professionally, ensuring a positive experience.
Education
NVQ Level 2 - Counselling Skills
City and Islington College
London 01.2017 - 08.2017
GCSEs -
Cardinal Pole Secondary School
London 09.1994 - 07.2004
Skills
- Coaching and mentoring
- SEN knowledge and management
- Strong communication
- Flexible and adaptable
- Creative
- Leadership and organisation
- Patience and empathy
References
References available upon request.
Timeline
Skills coach
Royal Mencap Society
09.2023 - Current
Therapeutic education practitioner
TCES Create in the community
02.2023 - 07.2023
Teaching assistant in special educational needs
St John The Baptiste Primary School
09.2017 - 07.2018
NVQ Level 2 - Counselling Skills
City and Islington College
01.2017 - 08.2017
Learning Support Advisor- Science Lead
Highgate Wood Secondary School
11.2012 - 07.2016
Youth worker
Linc Centre
04.2008 - 08.2012
Customer service advisor
Clissold Leisure Centre
10.2005 - 08.2006
GCSEs -
Cardinal Pole Secondary School
09.1994 - 07.2004
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