Nicholas Wright
Crumlin,Gwent
Summary
Dedicated professional with strong communication and interpersonal skills, adept at problem solving and customer service. Proficient in basic tool handling, manual handling, and repair strategy development. Demonstrates health and safety awareness, maintenance scheduling efficiency, and a fast learner eager to contribute to team success. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
13
13
years of professional experience
Work History
Service Technician
Fireside Home Solutions
Auburn, Washington
08.2019 - 04.2025
- Diagnosed and repaired gas and electric fireplaces for residential clients.
- Carried out routine maintenance, part replacements, and full servicing.
- Delivered excellent customer service while on-site, offering clear advice and support.
- Identified opportunities for upselling additional products and services.
- Performed routine inspections to maintain high operational efficiency.
- Monitored equipment status consistently; swift identification of arising faults guaranteed minimal disruption in operations.
- Tested electrical systems meticulously thereby avoiding potential hazards related to faulty wiring.
Loader/Unloader
Sintas Laundry Company
Everett, Washington
08.2017 - 08.2019
- Loaded and unloaded laundry items for corporate clients with speed and accuracy.
- Maintained cleanliness and organization within loading areas.
- Worked efficiently to meet daily delivery schedules and team targets.
Counter Assistant
Albertsons Supermarket
Everett, Washington
11.2011 - 08.2017
- Assisted customers at the meat and deli counter with a friendly, helpful approach.
- Managed stock rotation, shelf restocking, and counter displays.
- Responded promptly to all customer enquiries, enhancing overall service experience.
- Packaged purchased items neatly to enhance customer satisfaction.
- Prepared food items as per orders, maintaining taste consistency and quality standards.
Education
High School Diploma -
Everett High School
Everett, WashingtonSkills
- Basic tool handling
- Communication and interpersonal skills
- Problem solving
- Customer service
- Manual handling
- Fast learner
- Health & safety awareness
- Repair strategy development
- Maintenance scheduling efficiency
References
References available upon request.
Timeline
Service Technician
Fireside Home Solutions
08.2019 - 04.2025
Loader/Unloader
Sintas Laundry Company
08.2017 - 08.2019
Counter Assistant
Albertsons Supermarket
11.2011 - 08.2017
High School Diploma -
Everett High School
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