Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nicholas Tofpik

Nicholas Tofpik

Chelmsford,Essex

Summary

A highly skilled professional with expertise in communication, teamwork, adaptive learning, and problem solving. Demonstrates exceptional pressure management and customer service skills, ensuring efficient delegation and task completion. Committed to leveraging these competencies to achieve organisational goals and drive success.



Overview

8
8
years of professional experience

Work History

Desk officer and supplies coordinator

The Doctors Laboratory
London, City of London
03.2022 - 08.2022
  • Coordinated with doctors and nurses from private hospitals and pratices, ensuring medical goods and services were deliveried correctly and as requested.
  • Oraginsed and liased with warehouse staff to ensure deligated work was completed successfully.
  • Liased with directors and other senior management to give progress reports.
  • Handled emergancy and urget order from both clients and executive leadership within the company.
  • Increased operational efficiency by helping streamlining administrative processes alongside other departments and mangement.

Scrap Metal Trader

Self-employed
Chelmsford, Essex
10.2017 - 10.2019

A self-employed scrap metal dealer I bought unwanted objects such as furniture/machinery and disassembled them into component based alloys and metals (such as Iron, steel, brass etc). These metals would be sold based off their weight and market price at the time.


This required me to set up a small business model and form a business relationship with a registered scrap metal merchant, who I sold the various metals to. Through buying machinery on low prices I then sold the materials for their higher metal prices at the registered merchants, making profit from the difference.

Party Host

Escape Reality Gaming Chelmsford
Chelmsford, Essex
01.2018 - 09.2019

Escape Reality is a gaming arena and virtual reality arcade in which customers can book time slots to use different consoles and gaming stations.


During my time there I was assigned many different responsibilities. As a party host I helped organise parties for kids making sure all the gaming stations where working correctly with health and safety rules being followed. Part of my duty was to also trouble shoot hardware problems that would arise with consoles and games.


Later on I was given responsibility for conduction money transactions and helping book events for customers. This included parties, private hire and local gaming event advertised publicly.

Cashier

Primark
Chelmsford, Essex
10.2017 - 01.2018

My role in Primark as a Cashier was to handle transactions with customers buying clothing and various items. I was also trained in helping to assist customers and in greeting them.

Intern in compliance

ADM Investors services limited
City of London, City of London
12.2016 - 12.2016

In ADM Investors services limited I was an intern in the compliance office. My responsibilities were to analyse clients and potential clients into a high risk and low risk categories.


This required me to learn how to perform background checks on clients using the program world checker. Furthermore afterwards I was to sort the client files into a presentable file folder that could be accessed by other workers as required.


I was to repeat this task multiple times with a variety of different clients from both the UK and other foreign countries.

Assembly Operative

Phone Defenders Limited
Chelmsford, Essex
06.2016 - 08.2016

My role in Phone Defenders Limited was to make custom phone cases for a large range of different phone models. My role for the assembly of the phone cases required the following processes:


  • Printing accurately the phone case designs using a sublimation ink type onto paper.
  • Lining the ink printed paper designs and the metal phone case templates within the specific dimensions of each other.
  • Using a high pressure heat transfer machine to transfer the ink design from paper on to the metal phone case template via heat sublimation process.
  • Assembling the phone case components together and preforming inspection and quality control.


Furthermore after the phone cases are complete and ready, I would prepare postage and packaging for the customers.

General Assistant

Junior Trade post Limited
Chelmsford, Essex
08.2014 - 08.2014

Junior Trade post limited is a second hand Baby clothing/ baby supply shop and café. My duties as a general assistant was to help the shop owner with:


  • Cleaning and maintaining the cleanliness in the shop and café.
  • Greeting and helping clients in the shop.
  • Operating the till and completing cash transactions.
  • Setting up displays for items on sale.
  • Checking stock within the shop.
  • Operating the café and serving guests.


Education

Bachelor of Arts - Politics, Philosophy and economics

Goldsmiths, University of London
London
09.2023 -

A-Levels - Mechanical Engineering

South Essex College
Southend-on-Sea
09.2016 - 07.2018

Skills

  • Communication
  • Teamwork
  • Adaptive learning
  • Problem solving
  • Pressure management
  • Customer service skills
  • Delegation skills

Languages

English
Native
Portuguese
Intermediate

Timeline

Bachelor of Arts - Politics, Philosophy and economics

Goldsmiths, University of London
09.2023 -

Desk officer and supplies coordinator

The Doctors Laboratory
03.2022 - 08.2022

Party Host

Escape Reality Gaming Chelmsford
01.2018 - 09.2019

Scrap Metal Trader

Self-employed
10.2017 - 10.2019

Cashier

Primark
10.2017 - 01.2018

Intern in compliance

ADM Investors services limited
12.2016 - 12.2016

A-Levels - Mechanical Engineering

South Essex College
09.2016 - 07.2018

Assembly Operative

Phone Defenders Limited
06.2016 - 08.2016

General Assistant

Junior Trade post Limited
08.2014 - 08.2014
Nicholas Tofpik