Talented Infrastructure Engineer offering 24 years of progressive experience in System Administration and network administration and user support
Overview
26
26
years of professional experience
Work history
Infrastructure Engineer
Abel & Cole
London
Hyper - V administration, server audit, replacement of core layer 3 HP switch with Aruba switch - configuration, Penetration test remdiation, defined replacement of current backup solution DPM to Azure Backup & Recovery, server audit, migration of circa 90 servers from on prem to Azure, MDT administration, GPOs, renewal of certificates, administration of both internal and external DNS
Reason for leaving: End of contract
Infrastructure Team Lead
Ratpdev
London
VMware Support and Administration, including Vsphere, 150 virtual machines, across 10 sites, 14 hosts, 5 clusters, shared SAN storage , 2 sites
Windows Server Administration, Office365 Administration, Microsoft Exchange Administration, Cisco Meraki administration- switches and APs
Replaced 30+ older Cisco switches with Cisco Meraki Switches, migrated 200 Windows 7 machines to Windows 10, WUSUS administration, build MDT solution, regularly updating images, application pool; Citrix Administration, Dell Equalogic SAN administration, user support, Cisco ADSM administration, Cisco Router Administration, Dell server administration
Synology NAS administration/ support
Mcaffee EPO AV and Drive Encryption
Bit Locker Drive encryption, ESET AV
SCCM installation and configuration, support thereafter, Veeam backup and replication administration and supportd line escalation point from tier 1 and tier 2 support staff
Supervising tier 1 and tier 2 support staff.
Infrastructure Engineer
Abercrombie & Kent
London
01.2023 - Current
Veeam Backup & Replication, Autopilot Role out, Hyper-V, VMWARE, Azure VMS, Cisco Meraki switches, Aps, SD WAN Appliances, Intune Application deployment, Windows Server Administration, GPOs Exchange Server on Prem Administration, Exchange Online Administration
Site Infrastructure Engineer / Technical Team Lead
Inspired Education
London, City of London
09.2019 - Current
Veeam Backup & Replication, Server support / Administration both Hyper V and VMWARE, AD, Azure / 365 Administration
Line Management of 2 engineers, 1st,2nd, 3rd line user support
Oversaw [Number] -strong team of engineering personnel.
Gathered requirements for ongoing projects and organised details for management use.
Directed cross-functional teams to accomplish technical aspects of projects.
Coordinated engineering team for [Type] projects in development.
IT Support Engineer
Cancom Communications
London
01.2019 - 09.2019
Based at a client site; I did level 3 support this included, MAC support including JAMF, Active Directory, OneLogin Administration Office365 administration, Cisco Meraki administration; switches, APs, firewall, Windows 10 support, all user support, Azure Administration including virtual servers, VMware support, AWS Administration and Google G Suite config and Administration
Senior IT Support Engineer
MHX Computer Systems
Beckenham
02.2014 - 04.2018
Supporting multiple clients that did not have their own IT departments
Active Directory administration, HO server Administration, Exchange Administration, Office365 administration, migration from Exchange on premises user support, anti virus, backups, Sage Accountancy software support, Windows 7,8 10 support; server 2003, Server 2008 R2, 2012 R2, SBS, terminal services administration, user support
Core Services Specialist
Interpublic Group Of Companies Inc
London
10.2011 - 10.2013
In the server and storage team, my responsibilities; included server support, MDT deployment of 40+ MDT server across the EMEA region, Solarwinds Administration, Mcaffee EPO administration, Symantec endpoint administration, HP insight administration.
Systems Support Specialist
NJS Computing Services
London
07.2008 - 09.2013
Through my own Limited company, I contracted to multiple firms with contract positions anywhere from 3 months to 9 months in length.t, 2nd and some 3rd line support
Exchange Server, Active Directory Administration, HO blade server, Dell servers, HP servers, Backupexec, ghost imaging, Windows XP, Windows Vista, Windows 7 support
Windows server 2003, Server 2008
IT Support Engineer
ADL
London
05.2006 - 07.2007
Support for SME that did not have their own IT departments mostly 1st and 2nd line support
Window server 2003, Exchange server 5.5, Windows 2000 and Windows XP, ant virus, Sophos Support, Blackberry administration/ support
Network Administrator
Boehringer Ingelheim
Johannesburg
04.2000 - 05.2006
Started level 1 support, user support, printer support etc, made my way to level 2 support , HP SAN administration, Exchange 5.5 , Exchange 2003, windows server 2000, Windows NT 4.0, Windows Server 2000, Windows Server 2003 user support across 6 sites, HA
Sing Johannesburg, branch offices In Gaberone Botswana, Durban, Cape Town, Port Elizabeth and Bloemfontein
Training and development Boehringer Ingelheim USA 6 months, subcontinent to Boehringer Ingelheim UK for 9 months
Trainee IT Support
International Healthcare Distributors
Johannesburg
01.1999 - 02.2000
Windows NT 4.0 Server, user support, Exchange 5.0 administration, Windows 98.
Trainee Engineer
Boehringer Ingelheim
Johannesburg
02.1998 - 12.1998
Supported printer, user support NT 4 workstation and Windows 98 application support, MS office etc
Education
Diploma - IT Support : Information Technology
Damelin Computer School
A Plus - undefined
undefined
MCP windows server - undefined
and Windows 2000 Professional - undefined
2000
Skills
System upgrades
Performance Analysis
Servers expertise
Infrastructure planning
Troubleshooting
Interpersonal Communication
Verbal and written communication
Software
VMware
Windows Server
Office365
Exchange Server
SQL server
Windows 10
Networking
Analytical problem solving
Technology integration
Network engineering
Languages
English
Native
Timeline
Infrastructure Engineer
Abercrombie & Kent
01.2023 - Current
Site Infrastructure Engineer / Technical Team Lead