Nicholas Lewis Thompson
Bodyshop Manager
Basildon
Summary
Knowledgeable Bodyshop Manager with solid background in overseeing automotive repair operations and improving shop efficiency. Managed team workflows, ensuring timely completion of repairs and high customer satisfaction. Demonstrated expertise in problem-solving and effective communication with both staff and clients.
Overview
10
10
years of professional experience
Work History
Estimator
Nova Automotive
Witham Essex
07.2025 - 10.2025
- Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
- Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Analyzed designs and performed accurate cost analysis.
Bodyshop Manager
Halo Arc Thurrock
West Thurrock, United Kingdom
04.2025 - 07.2025
- Evaluated repair estimates accurately, ensuring competitive pricing while maintaining profitability targets for the body shop.
- Developed successful cross-functional partnerships with other departments to facilitate smooth communication and collaboration across the organization.
- Established strong relationships with insurance providers, resulting in increased referrals and repeat business.
- Optimized inventory management, reducing waste and ensuring availability of necessary parts for timely repairs.
- Prepared work orders by describing repair and replacement services required, obtaining approval signatures, and entering orders into work management system.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
Body Shop Manager
Manor Body Repairs Ltd
Enfield, United Kingdom
07.2024 - 04.2025
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised and managed shop operations and tasks.
- Reduced turnaround time for vehicle repairs by consistently monitoring progress and addressing bottlenecks promptly.
- Resolved customer complaints professionally and effectively to maintain positive relationships with clientele while protecting company reputation.
Manager
A D Williams
Enfield
04.2023 - 06.2024
- Day to day performance of the shop
- Health and Safety
- Motivating the Team
- Work flow
- Costings
- Expenditure
- Customer service
- Staff Moral, recruitment and retention
- At present I am employed by A D Williams, Enfield as general bodyshop manager. I have a staff of 36 people.
- I have a good working relationship with all members of staff, I have helped them to achieve their potential and most are now earning a reasonable bonus each month.
Group Bodyshop Manager
Rye Street
10.2022 - 03.2023
- The job role and responsibilities did not match the actual role
Palace Panels
Erith
06.2022 - 09.2022
- Left due to operational difficulties.
F M G Chelmsford
Chelmsford
01.2020 - 01.2022
- Left this company because I needed a new challenge.
General Manager
Nationwide Crash Repairs
Chelmsford
01.2016 - 01.2020
- This company went into administration and was subsequently taken over by FMG.
Education
No Degree - Vda Level 3
City & Guilds
London 04.2001 -
City and Guilds - Introduction to Leadership and Management
01.2018
Audatex Re-certification - undefined
04.2011
ATA - Vehicle Damage Assessor
01.2010
Part A of the ATA accreditation - undefined
Thatcham
Thatcham01.2009
Certificate of Selling Skills - undefined
The CUI Academy
Hertfordshire01.2007
Repair Assessment Best Practice - undefined
Land Rover Academy
Warwickshire07.2006
Glassmatix III Estimating System - undefined
Glass’s
Thatcham06.2003
Audatex Assessor Assessor Training Programme - undefined
Audatex
Thatcham01.2003
Advanced Estimating Course for Ford Motor Co - undefined
Audatex
Thatcham10.2002
Certificate of Management - undefined
The Institute of the Motor Industry
10.1996
City & Guilds - Motor Vehicle Technology
01.1984
Skills
Budgeting and financial management
Safety management
Staff training and development
Business relationships
Quality control
Technical aptitude
Workflow coordination
Personnel management
P&L management
Team development and supervision
Problem-solving
Time management
Affiliations
I am a Member of the Institute of the Motor Industry.
Timeline
Estimator
Nova Automotive
07.2025 - 10.2025
Bodyshop Manager
Halo Arc Thurrock
04.2025 - 07.2025
Body Shop Manager
Manor Body Repairs Ltd
07.2024 - 04.2025
Manager
A D Williams
04.2023 - 06.2024
Group Bodyshop Manager
Rye Street
10.2022 - 03.2023
Palace Panels
06.2022 - 09.2022
F M G Chelmsford
01.2020 - 01.2022
General Manager
Nationwide Crash Repairs
01.2016 - 01.2020
No Degree - Vda Level 3
City & Guilds
04.2001 -
Audatex Re-certification - undefined
ATA - Vehicle Damage Assessor
Part A of the ATA accreditation - undefined
Thatcham
Certificate of Selling Skills - undefined
The CUI Academy
Repair Assessment Best Practice - undefined
Land Rover Academy
Glassmatix III Estimating System - undefined
Glass’s
Audatex Assessor Assessor Training Programme - undefined
Audatex
Advanced Estimating Course for Ford Motor Co - undefined
Audatex
Certificate of Management - undefined
The Institute of the Motor Industry