Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Nicholas Lewis

Manchester

Summary

Performance-driven retail leader with strong experience in store operations, team management, and recruitment coordination. Currently managing a busy retail store at Nisbets, where I lead hiring, onboarding, and team development. Previously seconded to Lidl’s internal recruitment team to support high-volume hiring across multiple sites. Now looking to transition into a dedicated recruitment role, bringing hands-on experience with candidate screening, interview coordination, and compliance, along with strong communication and organisational skills.

Overview

10
10
years of professional experience
7
7
years of post-secondary education

Work history

Store Manager

Nisbets
Manchester
01.2025 - 06.2025
  • Manage all day-to-day operations of a busy retail store within a wider team network, leading a sales team and ensuring a smooth, compliant operation.
  • Take ownership of store recruitment: screening CVs, arranging interviews, onboarding new starters, and ensuring documentation is complete.
  • Create and manage schedules, monitor store KPIs, and report key figures.
  • Oversee health & safety, cash handling, merchandising, and customer service. Consistently maintaining high operational standards.
  • Support new process rollouts and train team members on systems and procedural updates.
  • Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
  • Devised successful sales pitches for significant conversion rates.

Store Manager (including secondment with Internal Recruitment Team)

Lidl GB
09.2021 - 01.2025
  • Led teams of 30+ staff, with full accountability for operational targets, audits, compliance, and KPI performance.
  • Seconded to Lidl’s recruitment team for over a month, assisting with high-volume hiring across multiple stores — screening candidates, managing interview bookings, and maintaining spreadsheets to track application progress.
  • Conducted regular recruitment and onboarding for store-based roles, including initial training and performance reviews.
  • Held team huddles, led performance discussions, and managed rota planning and absence reviews.
  • Ensured adherence to legal and policy requirements, including audits, cash processes, and staffing compliance.

Deputy Store Manager

Lidl GB
01.2017 - 08.2021
  • Supported multiple store teams through operational leadership, customer service, and staff coordination.
  • Took the lead in recruitment and onboarding in the absence of store managers.
  • Responsible for managing deliveries, tills, staff scheduling, and store compliance.
  • Provided coaching and feedback to staff and helped implement process improvements across departments.

Department Store Manager

GO Outdoors
07.2015 - 01.2017
  • Assisted in the management of a large-format retail store, overseeing departments, team performance, and customer satisfaction.
  • Played an active role in internal development programmes and coaching team members for promotion.
  • Maintained a safe and compliant working environment and supported key store operations during management absences.

Education

BTEC Level 3 National Certificate - IT Practitioners

Eastleigh College
Southampton
09.2007 - 07.2009

11 GCSEs - Grades A–C including Maths, English, ICT, Business Economics, and Science

Thornden School
Southampton
09.2002 - 06.2007

Skills

  • Recruitment Coordination
  • Candidate Screening
  • Interview Scheduling
  • Onboarding
  • Team Leadership
  • Staff Development
  • Operational Oversight
  • Compliance
  • Stakeholder Liaison
  • Communication
  • Reporting
  • Audit Preparedness
  • Time Management
  • Microsoft Office 365
  • Recruitment Systems
  • Dayforce
  • Documentation
  • Rota Systems
  • Onboarding Workflows

Custom

Enthusiastic boulderer, live music fan, escape room hobbyist (60+ completed), and keen follower of new tech. I enjoy time with friends, films, and exploring new places.

Timeline

Store Manager

Nisbets
01.2025 - 06.2025

Store Manager (including secondment with Internal Recruitment Team)

Lidl GB
09.2021 - 01.2025

Deputy Store Manager

Lidl GB
01.2017 - 08.2021

Department Store Manager

GO Outdoors
07.2015 - 01.2017

BTEC Level 3 National Certificate - IT Practitioners

Eastleigh College
09.2007 - 07.2009

11 GCSEs - Grades A–C including Maths, English, ICT, Business Economics, and Science

Thornden School
09.2002 - 06.2007

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Nicholas Lewis