Nicholas Horgan
Versatile Professional
Leeds
Summary
Versatile Professional & IT Expert Hard-working and adaptable professional with a diverse skill set spanning IT, retail, customer service, and manual labour. Possessing several years of experience IT, including studying and working in various technical roles. Demonstrated ability to branch out into different fields, showcasing a strong commitment to continuous learning and skill acquisition. Known for being reliable, quick to learn new tasks, and eager to contribute effectively in any environment.
Overview
1
1
year of professional experience
Work History
Caretaker
Le Chelie
01.2023 - 01.2024
- In my work I got to know many different groups of people, made sure to happily answer any questions they had, and assured them they could always ask me for anything they needed
- I was the sole caretaker in charge of a busy building hosting various events
- I made sure the building well was maintained, clean and inventory was managed
- Performed repairs when needed and ensured the surrounding area was well-maintained.
UI / Software Developer
NCRI
1 2018 - 1 2020
- Performed various other tasks such as: handling phone-related queries, teaching new software to fellow employees, writing code, contributing in team meetings, and performing regular code reviews
- Implemented new database search functionalities through a web frontend, enhancing the accuracy and efficiency of data retrieval for the company
- I designed and upgraded web interfaces, that significantly enhancing user experience
- This resulted in at least twice the productivity for those using them.
Store Assistant
Gamestop
1 2015 - 1 2017
- Consistently ensured inventory was well-stocked and the store was maintained to high standards
- Actively gathered and addressed customer requests for desired items
- I took pride in delivering exceptional customer service, leveraging my product knowledge to address inquiries and manage purchases effectively.
Education
Computer Science, BSc -
Munster Technology University
Computers & Networking, Fetac Level 6, NVQ Level 4 -
Mallow College of Further Education
Game Design, Fetac Level 5, NVQ Level 3 - undefined
Mallow College of Further Education
Health & Social Care, Level 3 -
Reed
Digital & IT Skill, Level 2 -
B2W
Cyber Security, Level 1 -
B2W
Digital Contact Center, Level 1 -
B2W
Skills
Customer Service
IT Specialist
Event Coordination
Problem Solving
Supply Management
Repairs And Maintenance
Websites
References
Available upon request
Timeline
Caretaker
Le Chelie
01.2023 - 01.2024
UI / Software Developer
NCRI
1 2018 - 1 2020
Store Assistant
Gamestop
1 2015 - 1 2017
Computer Science, BSc -
Munster Technology University
Computers & Networking, Fetac Level 6, NVQ Level 4 -
Mallow College of Further Education
Game Design, Fetac Level 5, NVQ Level 3 - undefined
Mallow College of Further Education
Health & Social Care, Level 3 -
Reed
Digital & IT Skill, Level 2 -
B2W
Cyber Security, Level 1 -
B2W
Digital Contact Center, Level 1 -
B2W
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