Nicholas Harwood

• Conducted routine maintenance checks on store equipment to prevent unexpected breakdowns.
• Ensured safety by maintaining clean and organised storeroom environment.
• Handled high value and heavy items carefully whilst moving them around the storeroom, reduced damage incidents significantly.
• Managed waste disposal responsibly to maintain cleanliness and hygiene standards.
• Performed regular stock checks to ensure adequate supply level.
• Prepared detailed reports on stock levels regularly, aided in efficient inventory management.
• Facilitated smooth operations by working closely with store management team.

• Established secure work areas with the placement of appropriate signage and barriers.
• Provided clear navigation to drivers whilst handling unexpected traffic situations.
• Assisted pedestrians, ensuring their safe crossing during road works.
• Coordinated with highway authorities to ensure compliance with legal regulations.
• Managed crowd control at public events, ensuring smooth vehicle movement and pedestrian safety.
• Ensured safety by managing traffic flow within assigned construction sites.

Roles carried out on the railway: Track man, Lookout, COSS, Points Op, LXA, Team Leader and Machine/Crane Controller.

Roles carried out on Metrolink: Groundworker, P-Way Op, Switcher, Lookout, Points Op and PIC.

Throughout my time within this role, I worked on numerous large scale projects within both construction, renewal and maintenance. These include the following projects where I undertook numerous roles:

• Construction of Metrolink from Moston to Rochdale.
• Wigan Springs Branch renewal- 2012-2013
• Huyton and Roby remodelling- 2013-2015
• Darwen Blockade- 2015-2016
• Ashton renewal 2016-2017
• Hamilton Square/Riverbed maintenance- 2017
• Deby remodelling- 2017-2018
• Liverpool Lime Street- 2017 & 2018
• Blackpool North Station remodelling- 2017

As well as completing these projects, I also worked on the follow up works. Throughout my time within this role, I also worked on day to day tasks from being a track man through to safety critical.

• Delivered high-quality products to increase customer satisfaction.
• Facilitated staff training, resulting in better customer service.
• Coordinated cross-departmental collaboration for improved workflow.
• Developed accurate sales forecasts for improved strategic planning.
• Optimised resource allocation for increased profits.
• Enforced safety regulations to reduce workplace accidents.
• Maintained inventory control, reduced stock shortages.
• Fostered a positive work environment with regular team-building activities.
• Delegated tasks efficiently to maximise productivity.
• Provided fitness programmes for members of the club.