Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichola (Nikki) Donaldson

Conlig,Down

Summary

Although my professional career is predominately I.T. I do have experience in working with children through various volunteer roles, including teaching sailing at Seaboard Killyleagh Sailing School and engaging with local youth clubs such as Ballymagee Youth Club and Bloomfield Youth Club. Demonstrates a strong commitment to youth development and outdoor activities, with a passion for hiking in the Mournes and sailing. Seeking opportunities to leverage skills in youth engagement and outdoor education.

Overview

21
21
years of professional experience
7
7
years of post-secondary education

Work History

Senior software test engineer

Cirdan Ltd
Lambeg, Lisburn and Castlereagh
03.2020 - Current
  • Perform QA duties in an Agile environment.
  • Work closely to support the QA Manager in all fortnightly activities: estimation, planning, test preparation, test execution, release go/no go.
  • Analyse external/internal client business and technical requirements from a QA perspective, performing gap analysis and early defect identification.
  • Create comprehensive test plans with full release requirement traceability, using JIRA.
  • Execute test cases, raise defects, and work closely with the development team through to bug resolution.
  • Perform regression testing on a release basis, ensuring that correct coverage was identified, planned, and executed.
  • Automate the manual regression test suite using Cypress.
  • Support growth and upskilling within the QA team through mentoring new team members.
  • Proven ability to work in a time-pressured, client-sensitive environment, ensuring all QA personnel and team activities are completed in accordance with agreed sprint timelines.
  • Stand in for the Test Manager when she is on leave – this involves managing releases and liaising with senior management.
  • Review technical specifications whilst ensuring compliance with project requirements.

Senior software test engineer

CYTI
Belfast
06.2017 - 02.2020

CYTI is a white label comparison websites that makes an ideal solution for companies looking to benefit from the lucrative insurance comparison market, whilst our panel members can take full advantage of the increased exposure we create to maximise online opportunities.


Responsibilities.

  • QA duties in an Agile environment.
  • Key member of CYTI agile team, providing test coverage across all CYTI channels – Travel internal/external, and Life external.
  • Worked closely to support the QA Manager in all monthly sprint activities: estimation, planning, test preparation, test execution, and release go/no go.
  • Analysed external, internal client business, and technical requirements from a QA perspective, performing gap analysis and early defect identification.
  • Created comprehensive test plans with full release requirement traceability using tracking system YouTrack and Microsoft Excel.
  • Executed test cases, raised defects, working closely with the development team through to bug resolution.
  • Perform regression testing on a release basis, ensuring that correct coverage was identified, planned, and executed.
  • Participated in release planning and release activities, supporting the full CYTI team during the release window to ensure all expected requirements function in live.
  • Supported growth and upskilling within the QA team through mentoring new team members.
  • Proven ability to work in a time-pressured, client-sensitive environment, ensuring all QA personnel and team activities were completed in accordance with agreed sprint timelines.
  • Stand in for the Test Manager when she is on leave – this involves managing releases, updating regression test packs, assigning work to the rest of the QA team, and being the first point of contact for colleagues and/or clients.



QC Lead

Allstate (ANI)
Belfast
10.2015 - 07.2016

ANI was established in Belfast in 1998 to provide high-quality software development services and business solutions in support of our U.S. parent's global operations. The Allstate Corporation is the largest publicly held personal lines, property, and casualty insurer in America.


Responsibilities.

  • I performed QC Lead duties for the Billing team.
  • My daily duties included the following:
  • Creating and reviewing Test Strategy Plans.
  • Planning and resourcing for each major/minor release.
  • Reviewing project requirements and estimating work hours. Oversee the testing of every project in every release.
  • Resolve issues related to the testing area that have been escalated to me.
  • Resolution of compliance issues.


Software test engineer

Automated Intelligence Ltd
Belfast
12.2013 - 06.2015

Automated Intelligence (AI) has developed a ground-breaking approach to information lifecycle management for unstructured data. The information service enhancement software solutions allow organisations to analyse and optimise their existing data holdings, reducing costs, and increasing quality. The technology further enables organisations to exploit their data through managed compliance and increased governance for SharePoint, and better connected working through Cloud and Mobile platforms.


Responsibilities.

  • Planning and preparation for each product release.
  • Product requirements analysis, and review of product documentation.
  • System and regression testing of current, and future versions of the product.
  • Contribute to the maintenance and enhancement of automation suites by writing test cases in Spec Flow.
  • Working closely with the development team to investigate test failures and issues.
  • Work with customer-facing teams and developers to reproduce issues, prioritise, retest, and deliver fixes.
  • Preparation of test reports summarising test status and results, escalating issues that could affect deadlines.
  • Contribute to the knowledge-sharing processes within the team.

Test Engineer Consultant

Access Testing Pty Ltd
Australia
07.2008 - 08.2013

Software Testing Consultant.

Various projects with different companies in and around Australia. These included:


  • Dominoes Pizza Enterprise Limited
  • RP Data – Senior Test Analyst
  • Toyota Financial Services
  • Attorney General's Office
  • Telstra, Big Bond





Software test analyst

Allstate (ANI)
Belfast
07.2003 - 01.2007

Responsibilities:

  • Writing and maintaining Test Strategies, Test Plans, Test Cases, Test Scripts, Weekly Status Reports, and Summary Exit Reports.
  • High-level test planning, risk management, and test prioritisation.
  • Creation, manipulation, and execution of test data.
  • Defect/incident management tracking.
  • System testing.
  • Writing training documentation for every new application that I tested.
  • Mentoring new starters.
  • Abiding by CMM methodologies and working towards constant improvement to help achieve a higher CMM status for my company.

Education

Master of Science - Criminology and Criminal Law

Queens Belfast
Belfast
09.1998 - 06.1999

BSC Hons Sociology - Social Science

Jordanstown University
Belfast
09.1995 - 06.1998

A-Levels - History, Geography, Politics, Sociology

Bangor Girls High School
Bangor, Ards and North Down
09.1993 - 06.1995

GCSEs - Maths, English, Biology, Geography, History, P.E., Child Development, French

Bangor Girls High School
Bangor, Ards and North Down
09.1991 - 06.1993

Skills


Over the years, I have volunteered in various different capacities that have involved working with children

  • I taught sailing at Seaboard Killealeah Sailing School in the summer (approx 1991)
  • Local Youth Clubs: Ballymagee Youth Club (approx) 1993), Bloomfield Youth Club (around 2015)


In my spare time, I love to be outdoors I am a regular hiker in the Mournes I enjoy sailing when I get the chance



Timeline

Senior software test engineer

Cirdan Ltd
03.2020 - Current

Senior software test engineer

CYTI
06.2017 - 02.2020

QC Lead

Allstate (ANI)
10.2015 - 07.2016

Software test engineer

Automated Intelligence Ltd
12.2013 - 06.2015

Test Engineer Consultant

Access Testing Pty Ltd
07.2008 - 08.2013

Software test analyst

Allstate (ANI)
07.2003 - 01.2007

Master of Science - Criminology and Criminal Law

Queens Belfast
09.1998 - 06.1999

BSC Hons Sociology - Social Science

Jordanstown University
09.1995 - 06.1998

A-Levels - History, Geography, Politics, Sociology

Bangor Girls High School
09.1993 - 06.1995

GCSEs - Maths, English, Biology, Geography, History, P.E., Child Development, French

Bangor Girls High School
09.1991 - 06.1993
Nichola (Nikki) Donaldson