Nichola Stowell
Saughall,England
Summary
Experienced Eyelash Extension Technician with knack for creating bespoke looks that enhance client satisfaction. Known for transforming client appearances while maintaining high level of hygiene and precision. Always focused on delivering top-notch service and ensuring repeat business through exceptional client care.
Offering strong background in customer service and attention to detail. Knowledgeable about beauty industry trends and maintaining clean, hygienic workspace. Ready to use and develop communication, precision, and client care skills in [Desired Position] role.
Personable and motivated individual with keen eye for beauty and exceptional attention to detail. Proficient in customer service and adept in manual dexterity, ensuring precise and high-quality eyelash applications. Committed to enhancing clients' natural beauty and boosting their confidence through meticulous lash extensions.
Overview
6
6
years of professional experience
Work history
Eyelash extension technician
Self employed
Chester , Cheshire
12.2022 - Current
- Accomplished customer loyalty through continuous provision of high-quality lash services.
- Maintained high standards of hygiene whilst preparing tools for application.
- Educated clients on aftercare procedures to maximise longevity of extensions.
- Gave expert advice on the best lash styles that suit each client's facial features and lifestyle needs.
- Attended ongoing training sessions to stay updated on latest industry trends and techniques.
- Improved client satisfaction by providing exceptional eyelash extension services.
- Prepared clients for services by thoroughly cleansing lashes prior to extension application.
- Perfected skills in various lash application techniques including classic, volume, and hybrid methods.
Wholesale merchandiser in watches and jewellery
Dck
Chester , Cheshire
01.2023 - 09.2024
- Provided excellent customer service, leading to repeat business and client retention.
- Handled complex merchandising issues promptly, minimising potential impact on business operations.
- Achieved seamless coordination between warehouse and retail outlets through effective communication channels.
- Ensured high quality standards with meticulous inspection of incoming jewellery and watch products.
- Identified market trends and adapted product selection to meet consumer demand.
- Planned seasonal merchandise collections for maximising sales opportunities.
- Increased product visibility for enhanced customer engagement by designing captivating display arrangements.
- Utilised keen eye for detail whilst inspecting new arrivals, ensuring adherence to company's quality standards.
Retail assistant
Next
Ellesmereport , Cheshire
03.2019 - 03.2020
- Managed inventory for streamlined store operations.
- Supported team members for improved operational efficiency.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Provided coverage during peak times to manage customer flow effectively.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Helped in the setup of special events and promotional activities within the store.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
- Assisted in stock replenishment to maintain store appearance.
- Ensured visual merchandising standards with regular display updates.
- Delivered excellent customer service by answering queries and providing product information.
- Operated cash registers with accuracy and processed cash and card transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Education
NVQ Level 2 - Eyelash extensions
North west beauty school
Birkenhead 12.2021
GCSEs -
Bishops blue coat high school
Chester 2000
Skills
- Eye health assessment
- Application speed control
- Lashes selection
- Sensitive eye area handling
- Eyelid preparation techniques
- Volume lash extension application
- Glue curing understanding
- Allergic reaction knowledge
- Classic lash extension application
- High-Level professionalism
- Safe removal process
- False lashes customisation
- Comfortable with close contact
- Hygiene consciousness
- Resource efficiency awareness
- Lash lifespan maximisation
- Teaching clients self-care
- Lash design creativity
- Aftercare advice delivery
- Eyelash application
- Patch testing
- Classic Full Set Lashes
- Lash lifting
- Allergy awareness
- Sterilisation procedures
Timeline
Wholesale merchandiser in watches and jewellery
Dck
01.2023 - 09.2024
Eyelash extension technician
Self employed
12.2022 - Current
Retail assistant
Next
03.2019 - 03.2020
NVQ Level 2 - Eyelash extensions
North west beauty school
GCSEs -
Bishops blue coat high school
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