Nichola Hale
Coleraine ,Derry City and Strabane
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
23
23
years of professional experience
Work History
Clarins beauty coach
Clear pharmacy
Newtownabbey, Antrim and Newtownabbey
10.2021 - Current
- Enabled learners to understand achievements and how to address future challenges.
- Designed and implemented training programmes for new starters.
- Developed and fostered positive attitude towards learning and studying.
- Implemented learning strategies and supported staff in developing soft skill areas.
- Developed and sustained strong working relationships with learners and colleagues.
- Conducted assessments to build learner ability in achieving identified qualification.
- Provided both verbal and written feedback to enhance quality of learning.
- Assisted quality manager with ongoing development of training programmes to increase learning and success.
- Prepared both verbal and written feedback to managers and employees.
Clarins account manager
Debenhams
Belfast, Antrim and Newtownabbey
05.2020 - 02.2021
Clarins beauty coach
Boots
Belfast , Mid and East Antrim
03.2001 - 03.2020
Education
GCSEs - English
St Louise’s
Belfast 05/1998 - 06/1999
GCSEs - Maths
st Louise’s
Belfast 06/1998 - 06/1999
Skills
- Customer service oriented
- Outgoing and enthusiastic
- Results-orientated
- Face-to-face selling
- Leadership
Languages
English
Intermediate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Clarins beauty coach
Clear pharmacy
10.2021 - Current
Clarins account manager
Debenhams
05.2020 - 02.2021
Clarins beauty coach
Boots
03.2001 - 03.2020
GCSEs - English
St Louise’s
05/1998 - 06/1999
GCSEs - Maths
st Louise’s
06/1998 - 06/1999
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