Nichola Blanco
bexhill on sea,United Kingdom
Summary
Experienced and results driven Improvement Manager, specialising in service improvement, programme and project management. Skilled in managing and coordinating diverse workstreams and enhancing operational performance. Recognised for strong analytical capability, excellent communication, collaborative working and engaging with senior clinicians and executives in fast paced environments. Highly adaptable and fully available for short – notice, interim or long-term placements.
Overview
36
36
years of professional experience
2
2
years of post-secondary education
Work history
Improvement Manager
NHS England
, South East
09.2020 - Current
- Analysed problems and evaluated solutions to identify optimal decisions.
- Executed change management processes, ensuring effective transitions during transformations.
- Established performance metrics to monitor progress of transformation projects.
- Cultivated relationships with stakeholders to secure buy-in for critical initiatives.
- Fostered continuous improvement culture through regular training sessions and workshops.
- Developed cross-functional teams to boost collaboration and productivity.
- Producing briefings, board reports and presentations
GIRFT Implementation Manager
Royal National Orthopaedic Hospital
London
06.2018 - 09.2020
- Organising peer reviews at NHS Trusts
- Promoting innovation and supporting clinical excellence across clinical specialties
- Establishing robust improvement plans
- Conducted regular progress reviews, ensured adherence to quality standards and timelines.
- Coordinated with stakeholders for understanding and addressing their requirements during improvement implementation
Performance and Business Intelligence
NHS Sussex
, East Sussex
02.2014 - 06.2018
- Led and managed the Performance and Business Intelligence Team, to deliver a professional and high-quality information analytical service
- Supporting planning submissions, business plans, demand and capacity tools
- Monitoring performance against targets and plans and benchmarking data
- Producing briefings, board reports and presentations
Regional Assurance Manager
NHS Commissioning Board
London
04.2013 - 02.2014
Screening Manager/ Project Manager
Bromley PCT
, Kent
07.2009 - 04.2013
Paramedic
London Ambulance Service
London
10.2000 - 07.2009
Administrator
Ovum Ltd
London
10.1995 - 09.1998
Wildlife Rescue Officer/ Ambulance Driver
RSPCA
London
01.1990 - 01.1994
Education
MSP Foundation Certificate in Programme Management
Prince 2
London Master of Science - Masters Module Population Health Screening
University of Warwick
CoventryParamedic
Institute of Health and Care Development
LondonEmergency Medical Technician
Institute of Health and Care Development
LondonBachelor of Arts - Education
City and Islington College
London, England 09.1998 - 10.2000
GCSEs - Physics, Biology, Chemistry, Maths, English
Prince Henry International
Portugal Skills
- Prince2 certification
- Improvement methodology
- Problem solving
- Process and pathway mapping
- Project scoping
- Influential communication
- KPI implementation
- Performance metrics monitoring
- Performance analysis
- Performance reporting
Affiliations
- Gardening
- Reading
- Dog Walking
- Travel
Timeline
Improvement Manager
NHS England
09.2020 - Current
GIRFT Implementation Manager
Royal National Orthopaedic Hospital
06.2018 - 09.2020
Performance and Business Intelligence
NHS Sussex
02.2014 - 06.2018
Regional Assurance Manager
NHS Commissioning Board
04.2013 - 02.2014
Screening Manager/ Project Manager
Bromley PCT
07.2009 - 04.2013
Paramedic
London Ambulance Service
10.2000 - 07.2009
Bachelor of Arts - Education
City and Islington College
09.1998 - 10.2000
Administrator
Ovum Ltd
10.1995 - 09.1998
Wildlife Rescue Officer/ Ambulance Driver
RSPCA
01.1990 - 01.1994
MSP Foundation Certificate in Programme Management
Prince 2
Master of Science - Masters Module Population Health Screening
University of Warwick
Paramedic
Institute of Health and Care Development
Emergency Medical Technician
Institute of Health and Care Development
GCSEs - Physics, Biology, Chemistry, Maths, English
Prince Henry International