Nic Bowler
Chandler's Ford,Hampshire
Summary
A highly driven, innovative, and collaborative leader with a solid and extensive track-record of success. As a dynamic, trustworthy, compassionate, results-oriented professional, I confidently motivate others to maximize their value, leading by example and imparting a sense of urgency and a hunger to drive value. An accomplished forward-thinking strategist with over 13 years of Operations leadership experience combined with exemplary management skills, utilizing a structured and methodical approach coupled with an objective and fair leadership style, I can deliver meaningful and tangible value and success to any organization .
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
Director of Operations
Garmin Europe Limited
Southampton, Hampshire
06.2015 - 10.2023
- Increased shipping volume by 50% and doubled storage capacity, facilitating a rapid 10% YoY sales growth
- Slashed Product Support costs by 40% and improved net promoter score by introducing a new technologies and customer channels
- Led the creation and implementation of innovative Brexit contingency plans, resulting in minimal transit and cost impacts to the business and customers
- Directed Operations across EMEA comprising Demand Planning, Order Management, Warehousing, Inventory Management, Shipping, Reverse Logistics, Repairs, Compliance and Product Support functions
- Facilitated ERP rollouts and new / enhanced capabilities across multiple sites in support of changing business and customer demands
- Implemented a ‘cost-neutral' remanufacturing process in the returns team in support of a prominent global retailer.
Head of Operations
Garmin Europe Limited
01.2010 - 06.2015
- Slashed operating costs by 25% through the introduction of new processes, technologies and restructuring
- Drove effective change management across Operations resulting from numerous distributor and technology acquisitions, streamlining them into the Garmin family
- Directed Operations across EMEA comprising Demand Planning, Order Management, Warehousing, Inventory Management, Shipping, Reverse Logistics, Repairs, Compliance and Product Support functions
- Facilitated ERP rollouts and new / enhanced capabilities across multiple sites in support of changing business and customer demands
- Reduction in excess inventory by 25% through more focussed inventory management and improved forecasting.
Operations Manager
Garmin Europe Limited
01.2008 - 01.2010
- Reduced operating costs by 10% by merging two distinct functions (Supply Chain and Service) into one Operations function
- Led the Operations team through significant change resulting from numerous distributor and technology acquisitions, streamlining them into the Garmin family
- Introduced new repair and rework capabilities in support of rapidly-changing customer needs
- Facilitated ERP rollouts and new / enhanced capabilities across multiple sites in support of changing business and customer demands.
Education
Navigating your management success - Management
PETA
United Kingdom 05.2016 - 05.2016
Executive Coaching Program - Executive Management
Dale Carnegie Training
United Kingdom 04.2011 - 04.2011
Management Training - Legal
Trethowans
United Kingdom 03.2011 - 03.2011
Management Training - Performance Management - Legal
Trethowans
United Kingdom 01.2011 - 01.2011
Diploma of Higher Education - Electrical Engineering
University of Johannesburg
South Africa 01.1994 - 07.1997
Skills
- Leadership
- Communication
- Mentorship
- Problem-solving
- Operations Management
- Project Management
- Business analysis
- Contract negotiation
- Strategic Planning
- Operational Efficiency & Process Optimization
- Time Management
- Financial Acumen
- Decision-making
Languages
English
Native
Afrikaans
Beginner
Timeline
Navigating your management success - Management
PETA
05.2016 - 05.2016
Director of Operations
Garmin Europe Limited
06.2015 - 10.2023
Executive Coaching Program - Executive Management
Dale Carnegie Training
04.2011 - 04.2011
Management Training - Legal
Trethowans
03.2011 - 03.2011
Management Training - Performance Management - Legal
Trethowans
01.2011 - 01.2011
Head of Operations
Garmin Europe Limited
01.2010 - 06.2015
Operations Manager
Garmin Europe Limited
01.2008 - 01.2010
Diploma of Higher Education - Electrical Engineering
University of Johannesburg
01.1994 - 07.1997