Niamh Oates
Brighton,Essex
Summary
Over the summer, I have been working at Southmead Hospital in the cardiology department as an audio typist. Here I have further developed my existing IT skills. I am capable of learning new systems that are required to complete my job.
Overview
8
8
years of post-secondary education
Work history
Clerical Administrator
NBT Xtra
Bristol
07.2023 - 09.2023
- Wrote business correspondence and technical letters.
- Documented patient encounter information, laboratory results, and correspondence for records.
- Kept library of medical files, records and technical documentation.
- Followed strict safety standards, patient protection requirements, and legal guidelines.
- Shared communications between medical staff and patients.
- Transcribed medical information for patient or facility records.
- Set new appointments, rescheduled appointments, and sent reminders.
- Understood requirements and procedures for different projects, completing tasks successfully with minimal supervision.
- Maintained continued confidentiality and discretion when handling sensitive data and documentation.
- Provided printing, photocopying scanning support to colleagues.
Education
A-Levels - IT
Nailsea School
Bristol 09.2020 - 08.2022
A-Levels - Fashion and Textiles
Nailsea School
Bristol 09.2020 - 08.2022
A-Levels - Product Design
Nailsea School
Bristol 09.2020 - 08.2022
GCSEs - Mathematics
Nailsea School
Bristol 09.2019 - 08.2020
GCSEs - English
Nailsea School
Bristol 09.2019 - 08.2020
Bachelor of Science - Product Design
University of Sussex
Brighton 09.2022 -
Skills
- Appointment setting
- Meeting planning
- Data entry
- Schedule management
- Microsoft Office proficiency
- Business correspondence
- Bookkeeping
- Multi-line phone systems
- Social media knowledge
- Database maintenance
- Records management
- Speech recognition technology
- Patient history understanding
- Workflow understanding
- Document accuracy
- Medical terminology
- Medical consultations
- Proofreading and editing
- Strong reading talents
- Excellent grammar
Timeline
Clerical Administrator
NBT Xtra
07.2023 - 09.2023
Bachelor of Science - Product Design
University of Sussex
09.2022 -
A-Levels - IT
Nailsea School
09.2020 - 08.2022
A-Levels - Fashion and Textiles
Nailsea School
09.2020 - 08.2022
A-Levels - Product Design
Nailsea School
09.2020 - 08.2022
GCSEs - Mathematics
Nailsea School
09.2019 - 08.2020
GCSEs - English
Nailsea School
09.2019 - 08.2020
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