Niamh Barlow
Chalfont St Giles,Bucks
Summary
Energetic and adaptable hospitality professional currently on a gap year, seeking a role until September with flexibility to continue during university breaks. My background in customer service has built a strong foundation in guest relations, crisis management, and health and safety compliance—skills that translate seamlessly into fast-paced restaurant and bar environments.
I thrive in high-volume settings and take pride in being dependable, punctual, and consistently positive under pressure. First Aid qualified and genuinely passionate about creating great guest experiences, I'm eager to bring my enthusiasm and transferable skills to a new challenge.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Ski instructor
Lake Louise Ski Resort
Lake Louise , Alberta, Canada
2025.12 - 2026.04
- Managed time efficiently to ensure optimal productivity and lesson quality during peak periods.
- Ensured customer satisfaction with clear communication and exceptional service standards.
- Showcased patience and empathy when dealing with beginner skiers, which can be translated to any kind of customer service job such as waitressing.
Rota and Booking Coordinator
Watford General Hospital NHS
Watford, Herts
2025.08 - 2025.11
- Adapted quickly to changes in appointments, minimising disruption to guests' plans.
- Oversaw the resolution of any discrepancies or issues related to bookings.
- Handled high volume bookings without compromising attention to detail or customer service quality.
- Enhanced customer satisfaction by promptly addressing queries and concerns.
Server
The Deli
Chalfont St Giles, Bucks
2023.09 - 2025.06
- Cultivated relationships with regular customers fostering loyalty towards the cafe.
- Demonstrated menu knowledge to assist patrons in meal selections.
- Communicated effectively with chefs to accommodate special requests or allergies in meals served.
- Worked efficiently under pressure during peak hours for seamless operations.
Education
A-Levels - Geography, History, Psychology
The Aldenham Foundation
Radlet 09/2024 - 07/2025
Skills
- Risk assessment capabilities
- Punctuality consistency
- Dependability and trustworthiness
- Empathy and understanding
- Guest service oriented
- First Aid Qualified
- Crisis management
- Product and service knowledge
- Hospitality industry experience
- Flexible schedule availability
- Health and Safety Compliance
- Customer Service
- Adapting to changing priorities
Certification
Certified in First Aid - taken January 2026
Timeline
Ski instructor
Lake Louise Ski Resort
2025.12 - 2026.04
Rota and Booking Coordinator
Watford General Hospital NHS
2025.08 - 2025.11
Server
The Deli
2023.09 - 2025.06
A-Levels - Geography, History, Psychology
The Aldenham Foundation
09/2024 - 07/2025