Niall Ferguson
Cheadle,Stockport
Summary
An organised, results-oriented Customer Service Professional with an excellent track record of significantly increasing service quality, sales and customer base. Outstanding communication, relationship building and influencing skills. competent in building customer relationships which inspire confidence and loyalty. A highly efficient individual with extensive teamwork experience, able to adapt to new environments and learn new processes quickly to achieve outstanding results. Strong ability to multitask and prioritise and able to organise. Seeking a new challenging role.
Overview
2
2
years of professional experience
Work history
Crypto currency promoter/sales
self employed
05.2024 - 09.2025
Company Overview:
An organised self made company with multiple YouTube channels bringing the best and latest crypto currencies to my audience.
I have worked with over 250 different crypto companies promoting their hard work and dedication. constantly maintaining a steady and healthy flow of work, bringing their ideas to reality always at the highest of standards.
Pages:
- Altcoinguru 100 thousand subscribers (YouTube)
- Cryptobread - 70 thousand subscribers (YouTube)
- Cryptochief - 30 thousand subscribers (YouTube)
Trading assistant nights
Sainsbury's
Cheadle Hulme
11.2024 - 04.2025
- Heavy lifting
- Distributing stock around the store
- Making sure the store is neat and impressive
- Helping customers navigate the store
- Warehouse operative
- Sticking to strict time schedules and deadlines
Customer service representative
Betfred
Hazel Grove
10.2023 - 02.2024
- Organising shelves
- Restocking (pens/betslips)
- Emptying machines
- Understand customer questions
- Resolving issues
- Detailed understanding of all different types of gambling (slots)(table games)(horses/dogs)
Education
GCSEs - mathematics
Cheadle Hulme high school
Cheadle Hulme, StockportGCSEs - English literature
Cheadle Hulme high school
Cheadle Hulme, StockportGCSEs - English language
Cheadle Hulme high school
Cheadle Hulme, StockportGCSEs - business studies
Cheadle Hulme high school
Cheadle Hulme, StockportSkills
- Customer service
- Team management
- Attention to detail
- Time management
- Customer relationship management
- Organising
- Decision making
- Problem solving
- Conflict resolutions
- Friendly
- Results-Driven approach
- Product knowledge
Languages
English
Fluent
Greek
Beginner
Timeline
Trading assistant nights
Sainsbury's
11.2024 - 04.2025
Crypto currency promoter/sales
self employed
05.2024 - 09.2025
Customer service representative
Betfred
10.2023 - 02.2024
GCSEs - mathematics
Cheadle Hulme high school
GCSEs - English literature
Cheadle Hulme high school
GCSEs - English language
Cheadle Hulme high school
GCSEs - business studies
Cheadle Hulme high school
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