Nia Williams
London
Summary
Dynamic professional with a strong foundation in leadership and team management, demonstrated through roles as a Labour Youth Councillor and Dual Bookings Manager. Exceptional communication and interpersonal skills, adept at engaging diverse groups and simplifying complex concepts, honed through legal clinic experience and political outreach work. Proven organisational and time management abilities, successfully balancing multiple responsibilities such as event planning and academic commitments. Skilled in policy analysis and development, with analytical expertise gained from legal research and case analysis. Resilient problem-solver with a strategic mindset, experienced in advocacy and representation within political contexts. Career goals include leveraging these skills to drive impactful community engagement and policy initiatives.
Overview
9
9
years of professional experience
11
11
years of post-secondary education
Work History
Policy Advisor//Legal counsel
The Home Hub
London
02.2024 - 05.2024
- Identified and developed key policy areas
- Drafted and revised policies to align with legislative requirements and organisational objectives.
- Interpreted and analysed information
- Wrote clear and concise reports, statements and formal documents
- Carried out research and provided policy and legal advice
- Collaborated effectively with stakeholders
- Specialised in contract drafting in roles as Policy Advisor and Legal Counsel
- Oversaw implementation of new policies and adapted plans to meet overall objectives.
- Monitored policy implementation, identifying challenges and proposing timely adjustments.
Travelling
The World
10.2023 - 01.2024
Dual Bookings Manager
The Alchemist Bar & Restaurant
London, UK
08.2021 - 10.2023
- Company Overview: London
- Directed operations for two branches, holding role of Dual Bookings Manager
- Collaborated with Business Development Manager, Restaurant Manager, and General Manager
- Managed social media channels and organised corporate events
- Pioneered new partnership and brand initiatives
- Conducted management and host training
- Conducted interviews and implemented upselling strategies
- Managed stock replenishment and marketing activities
- Provided exceptional customer experiences
- Trained in various departments on the floor
- Diary and Calender management
- Collins trained and Collins trainer (Design my night)
- Developed relationships with customers
- Developed Training plans
- Proactive Sales and Inbound sales
- Create proposals and deliver both internal and external events, activations, and campaigns in line with client/guest briefs, budgets, and objectives
- Maintained strong long-lasting customer relationships
Trainee Legal Executive
Portsmouth Legal Clinic
Portsmouth, UK
01.2020 - 01.2023
- Coordinated document management for legal cases
- Drafted accurate legal documentation from comprehensive research.
- Coordinated meetings with clients, fostered trust and rapport.
- Liaised professionally with external legal teams for smooth case management.
- Recorded detailed notes from client and witness interviews for further investigation.
- Studied journals and law reports to keep abreast with developments and changes relating to law.
- Documented case progress and outcomes, creating reports for further analysis.
- Ensuring professionalism and privacy with clients
- Identifying relevant case law
- Observed depositions and court proceedings to prepare summaries of cases
- Handled case documentation safely and securely for optimised client confidentiality.
Server/Waitress
Off to Work
London, UK
08.2019 - 09.2022
Bartender
Freelance
London, UK
01.2018 - 09.2022
Sales Assistant
Pandora Jewellery
Portsmouth, UK
11.2019 - 01.2020
- Company Overview: Portsmouth
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Replenishing stock
- Prepared invoices for customers with large orders or special sales types.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Processed returned or exchanged items and provided refunds to customers.
- Conducted regular competitor research to stay ahead in market trends.
- Ensured timely execution of seasonal changes to maintain freshness of displays.
Sales Assistant
Smiggle UK
London, UK
08.2019 - 10.2019
- Company Overview: London
- Improved accuracy of tax refunds by meticulously checking computations.
- Handled deliveries efficiently, replenishing stock as required.
- Organised special promotions to increase sales.
- Monitored trends in consumer behaviour with keen attention to detail.
- Designed visually pleasing in-store and window displays to increase footfall.
- Operated cash registers with accuracy and processed cash and card transactions.
Senior Sales Supervisor
Dorothy Perkins
Westfield, UK
01.2018 - 09.2018
- Company Overview: Westfield
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Replenishing stock
- Prepared invoices for customers with large orders or special sales types.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Processed returned or exchanged items and provided refunds to customers.
- Conducted regular competitor research to stay ahead in market trends.
- Ensured timely execution of seasonal changes to maintain freshness of displays.
- Generated KPI reports to illustrate overall performance.
- Presented KPI reports, outlining achievements and improvement pathways.
- Improved stockroom efficiency by implementing new inventory system.
- Enhanced customer satisfaction by training staff in excellent customer service.
Senior Sales Supervisor
Little Mistress, Debenhams
Westfield, UK
11.2017 - 01.2018
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Replenishing stock
- Prepared invoices for customers with large orders or special sales types.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Processed returned or exchanged items and provided refunds to customers.
- Conducted regular competitor research to stay ahead in market trends.
- Ensured timely execution of seasonal changes to maintain freshness of displays.
- Generated KPI reports to illustrate overall performance.
- Presented KPI reports, outlining achievements and improvement pathways.
- Improved stockroom efficiency by implementing new inventory system.
- Enhanced customer satisfaction by training staff in excellent customer service.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
Personal Assistant (Councillor of Lambeth)
Olive Morris House
Lambeth, UK
06.2015 - 07.2015
- Created and maintained updated CRM records to track office communications.
- Scheduled appointments and conference calls coordinated seamlessly across different time zones.
- Coordinated company events that strengthened employee morale and engagement.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
- Documented staff entitlements and expenditures, matching information against allowances.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Assisted in project management, contributed to successful completion of crucial projects.
- Worked closely with HR department for recruitment activities, streamlined hiring process.
- Proofread, formatted and corrected correspondence for office staff.
Personal Assistant
Legal Department
Vauxhall, UK
06.2015 - 07.2015
- Maintained accurate and confidential legal records
- Assisted lawyers/barristers in the Legal Department
- Executed photocopying tasks for legal documents
- Prepared detailed legal case summaries
- Monitored legal trials
- Actioned legal procedures according to instruction, supporting Partners' caseload management.
- Accurately transcribed legal dictations, maximising accuracy in documentation processes.
Youth Officer
Labour Party
London
01.2015 - 09.2018
- Welcomed and Engaged Young Members: Actively welcomed new young members to the local Labour Party, ensuring they felt included and valued.
- Organised Events and Campaigns: Planned and hosted events, training sessions, and socials to engage young members and promote activism within the community
- Amplified Young Voices: Represented the views of young members to the Executive Committee, ensuring their concerns and ideas were reflected in discussions and policy decisions.
- Promoted Youth Participation: Encouraged young members to transition from passive membership to active campaigning and leadership roles within the Party.
- Community Outreach: Collaborated with local youth organisations and trade unions to address key issues affecting young people, such as crime prevention, education, and employment opportunities.
- Facilitated Policy Development: Organised forums and discussions to empower young members to contribute to Labour's policy-making processes.
- Built an Inclusive Environment: Worked to create an accessible and safe space for young members, advising on safeguarding and ensuring activities were relevant to their needs.
- Enhanced Local Campaigns: Led youth-focused campaigns to engage voters, raise awareness of key issues, and mobilise support for the Labour Party's objectives.
- Strengthened Networks: Acted as a link between the local Labour Party and regional/national Young Labour groups, promoting events and fostering collaboration.
Education
A-Level or equivalent - English Lang & Lit, Religious Studies, Sociology
Christ the King Sixth Form College
London 09.2016 - 06.2018
GCSE or equivalent - Maths, English Language and Literature, Science, Religious Studies, ICT, Computer Science, History, Business Studies and Food Technology
Ursuline High School
09.2011 - 07.2016
LLB - Law and criminology
University of Portsmouth
09.2018 - 07.2023
Skills
- Microsoft Office 10 years
- Leadership and Team Management: Proven ability to lead teams, organise events, and manage projects, such as in your roles as a Labour Youth Councillor and Dual Bookings Manager
- Communication and Interpersonal Skills: Exceptional at engaging with diverse groups, simplifying complex concepts, and fostering collaboration, demonstrated in your legal clinic experience and political outreach work
- Organisational and Time Management Skills: Successfully handled multiple responsibilities, including planning events, managing bookings, and balancing academic and extracurricular commitments
- Policy Analysis and Development: Analytical skills honed through legal research, case analysis, and contributing to policy forums as a Labour Youth Councillor and law graduate
- Problem-Solving and Critical Thinking: Ability to approach challenges with a strategic mindset, as shown in your legal work and resolving community issues in political roles
- Advocacy and Representation: Skilled at representing the needs and concerns of others, whether advocating for young members in the Labour Party or supporting clients at the legal clinic
- Event Planning and Campaigning: Extensive experience in organising events, running campaigns, and engaging communities, with a focus on driving meaningful participation and impact
- Resilience and Adaptability: Overcame personal challenges, balancing health issues with academic and professional achievements, demonstrating determination and adaptability in demanding environments
Languages
Chinese (Mandarin)
Elementary
French
Elementary
Affiliations
- Travelling
- Art
- History
References
References available upon request.
Timeline
Policy Advisor//Legal counsel
The Home Hub
02.2024 - 05.2024
Travelling
The World
10.2023 - 01.2024
Dual Bookings Manager
The Alchemist Bar & Restaurant
08.2021 - 10.2023
Trainee Legal Executive
Portsmouth Legal Clinic
01.2020 - 01.2023
Sales Assistant
Pandora Jewellery
11.2019 - 01.2020
Server/Waitress
Off to Work
08.2019 - 09.2022
Sales Assistant
Smiggle UK
08.2019 - 10.2019
LLB - Law and criminology
University of Portsmouth
09.2018 - 07.2023
Bartender
Freelance
01.2018 - 09.2022
Senior Sales Supervisor
Dorothy Perkins
01.2018 - 09.2018
Senior Sales Supervisor
Little Mistress, Debenhams
11.2017 - 01.2018
A-Level or equivalent - English Lang & Lit, Religious Studies, Sociology
Christ the King Sixth Form College
09.2016 - 06.2018
Personal Assistant (Councillor of Lambeth)
Olive Morris House
06.2015 - 07.2015
Personal Assistant
Legal Department
06.2015 - 07.2015
Youth Officer
Labour Party
01.2015 - 09.2018
GCSE or equivalent - Maths, English Language and Literature, Science, Religious Studies, ICT, Computer Science, History, Business Studies and Food Technology
Ursuline High School
09.2011 - 07.2016
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