Ngoc Minh Thai
London
Summary
A seasoned leader in the beauty industry, I leveraged strategic planning and relationship-building skills at MG Nails and Beauty to enhance operational efficiency and staff performance. With a track record of boosting customer satisfaction and streamlining project management, I excel in driving business growth and fostering team development.
Overview
8
8
years of professional experience
Work History
Director
MG Nails and Beauty
03.2022 - Current
Managing Director of nails and beauty salon.
Lead Nail Technician
E5 Nails and Beauty
10.2020 - 03.2022
Lead Nail Technician, overlooking the shop as an assistant Manager. Making sure of staff attendance, work and skill performance, customer service and taking bookings from Clients and managing the stocks of the company.
Nail Technician
Stratford Nails And Beauty
01.2017 - 08.2020
Worked as a Nail Technician for Stratford Nails and Beauty Bar. Specialised in Mani Pedi, Nail Enhancements.
Education
Bachelor Of Business Administration And Management - Business Management
Management Development Institute of Singapore
Singapore03.2013
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
- Project management
- Team management
- Creativity and innovation
- Strategies and goals
- Project coordination
- Employee development
- Staff management
- Organizational development
- Goal setting
- Budget control
- Budget management
- Change management
- Business planning
- Staff development
- Issues resolution
- Program management
- Negotiation
- Hiring and retention
- Financial reporting
- Rules and regulations
- Charismatic leader
- Business development
- Financial management
- Business administration
- Facilities management
- Human resources management
- Financial planning
- Sales management
Timeline
Director
MG Nails and Beauty
03.2022 - Current
Lead Nail Technician
E5 Nails and Beauty
10.2020 - 03.2022
Nail Technician
Stratford Nails And Beauty
01.2017 - 08.2020
Bachelor Of Business Administration And Management - Business Management
Management Development Institute of Singapore
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