NGO HOANG KHANH LINH
Nottingham,Vietnam
Summary
Hardworking and reliable with strong communication and teamwork skills. Quick to learn and adaptable to new tasks. Punctual, diligent, and experienced in cash handling and basic food preparation. Looking to apply these skills in customer service or hospitality roles.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Operation Officer
AI Center FPT Software
06.2023 - 07.2025
- Oversaw administrative and operational tasks to ensure smooth departmental functioning.
- Planned and monitored department budget, tracking expenses and identifying cost-saving opportunities.
- Compiled comprehensive monthly and quarterly reports from various teams, highlighting key performance indicators.
Restaurant waiter
Pho House Restaurant
Hanoi, Vietnam
06.2021 - 05.2022
- Provided friendly and efficient customer service in a busy restaurant environment.
- Took orders, served food, and ensured customer satisfaction.
- Worked as part of a team to maintain cleanliness and organisation.
Cashier & Server
Royal Bubble Tea
Hanoi, Vietnam
01.2020 - 05.2021
- Assisted customers with orders and handled cash transactions accurately.
- Prepared drinks and maintained a clean workspace.
- Developed strong multitasking skills during peak hours.
Education
Bachelor Degree - International Business
Hanoi University
08.2018 - 07.2021
Skills
- Excellent communication and interpersonal skills
- Team player with a positive attitude
- Fast learner and adaptable to new tasks
- Reliable, punctual, and hardworking
- Cash handling and basic food preparation knowledge
Availability
- Wednesday: Morning and afternoon
- Saturday & Sunday: Full day
- Flexible availability on other weekdays (upon request)
Timeline
Operation Officer
AI Center FPT Software
06.2023 - 07.2025
Restaurant waiter
Pho House Restaurant
06.2021 - 05.2022
Cashier & Server
Royal Bubble Tea
01.2020 - 05.2021
Bachelor Degree - International Business
Hanoi University
08.2018 - 07.2021
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