Neysa Velona D’souza
Feltham,Middlesex
Summary
I am an effective communicator with strong listening and interpersonal skills, supported by excellent punctuality and reliability. I am eager to take on new opportunities and confident in providing a positive customer experience. I am committed to contributing to organisational success while developing my skills and experience.
Overview
6
6
years of professional experience
Work history
Airport Security Agent
Pyrex
10.2025 - 04.2026
- Led body searches on customers and staff, maintaining dignity, respect and adherence to safety guidelines.
- Checked staff ID and passenger boarding cards before allowing access to security and departure areas.
- Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
- Collaborated well with ground staff and airline crews for responsive, helpful security support.
- Completed official security checks of passengers and luggage before departure.
- Handled baggage check-in processes, including weighing, labelling, and ensuring safe transfer to aircraft, adhering to airline regulations.
- Worked with flight and ground crew to facilitate seamless operations.
Sterile processing technician
IHSS Park Royal
01.2024 - 10.2025
- Conducted thorough inspections of sterilised items for cleanliness, functionality, and damage before dispatch.
- Managed decontamination of surgical instruments and equipment, adhering strictly to health and safety protocols.
Work-Placement
Nursery
01.2023 - 07.2024
- Ensured company policies, procedures and operational practices were followed.
- Supported children with additional needs through tailored care plans, working closely with SENCOs to ensure inclusive education practices.
Work-Placement
Nursery
01.2022 - 07.2023
- Provided children with positive, happy and supportive environments throughout playtime activities.
Sale Assistant
Jd Sports
07.2022 - 08.2022
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Collaborated with team members to achieve sales targets and contribute to store success.
Hair Stylist (Volunteered)
Hair Shop
01.2020 - 01.2021
- Delivered exceptional hairdressing services, including cutting, colouring, and styling, to meet diverse client needs.
Education
Level 3 - Travel and Tourism
West Thames College
Level 3 - Early Years Childcare
Uxbridge Campus
Level 2 - Health and Social Care
Uxbridge College
Villiers High School - GCSE’S: English, Maths, Science, Religious Studies, Health and Social Care, Psychology, History, French Language
Villiers High School
Elementary School -
Paul Bert B
Chevilly-Larue, FranceSkills
- Communication skills
- Problem-solving
- Calm under pressure
- Team building
- Knowledge of aviation regulations
- Airport safety protocols
- Boarding gate procedures
Languages
English
Fluent
Hindi
Upper intermediate
French
Fluent
Konkani
Fluent
Hobbies and Interests
I enjoy a range of physical activities, including various sports, and I am open-minded and enthusiastic about trying new experiences. I have a strong interest in art and painting, as well as photography, which allows me to express my creativity. Moreover, travelling and exploring new places with my friends and family is something I am passionate about. In addition, I have an interest in fashion and makeup, as they provide opportunities to experiment with different styles and develop my creativity.
Timeline
Airport Security Agent
Pyrex
10.2025 - 04.2026
Sterile processing technician
IHSS Park Royal
01.2024 - 10.2025
Work-Placement
Nursery
01.2023 - 07.2024
Sale Assistant
Jd Sports
07.2022 - 08.2022
Work-Placement
Nursery
01.2022 - 07.2023
Hair Stylist (Volunteered)
Hair Shop
01.2020 - 01.2021
Level 3 - Early Years Childcare
Uxbridge Campus
Villiers High School - GCSE’S: English, Maths, Science, Religious Studies, Health and Social Care, Psychology, History, French Language
Villiers High School
Elementary School -
Paul Bert B
Level 3 - Travel and Tourism
West Thames College
Level 2 - Health and Social Care
Uxbridge College