Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Motivated Customer Service Officer dedicated to delivering best-in-class customer service. Manages customer calls, emails and face-to-face inquiries to research issues and implement successful solutions. Open and upbeat communicator with team-oriented approach.
Award for Building Mastery and Skills, Favorite American Company
Fraud Awareness Mandatory Training (British Council)
. Information Management Mandatory Training (British Council)
.Introduction to Safeguarding (British Council)
. A conversation course with a foreign student from Richmond University at the Jordan University of Science and Technology for 26 hours.
Preperation course in ICDL .
. Training course at Enjaz Institution about (how can I be a leadership).
. Training course at Enjaz Institution about (Fundamentals of the economy).