This was my first experience working in an accounts office environment. In this role I first shadowed the accounts manager to observe already established processes which gave me the confidence to carry out these tasks alone. I learned to navigate the Quickbooks accounting software relatively quickly and found this easy to use. My main job requirements were :-
San Marino is a very popular Italian restaurant with a high footfall. As front of house it was my role to greet customers, allocate seating and provide exceptional customer service.
I took orders, maintained high levels of cleanliness, managed the bar area and stock levels. I attentively took orders, guiding customers on menu choices, allergy advice and chef recommendations.
I operated POS systems effectively, accurately processing numerous customer bill payments using either cash or card methods.
Overall it was my responsibility to make sure the customer had a thoroughly enjoyable experience.