NESIWE WOLI
East London ,Eastern Cape
Summary
FirstNational Bank(Present) Position Teller Period 2 December 201Till present Duties processing large cash&cheque deposits; forex&cashing, buying & selling foreign notes, balance the till to nil every day.prcessing cash& cheque withdrawals
Overview
1
1
Language
23
23
years of professional experience
Work History
External Sales Advisor
FNB
07.2021 - Current
- Outsourcing business from outside the branches, making and booking my own appointments, opening business and personal accounts, personal and revolving loans, scoring clients and doing pre-approval of homeloans, living the FNB brand and adhering to FNB's golden rules.
- FNB is a leading financial institution in South Africa, providing a range of banking services.
Branch Consultant
FNB
04.2016 - 06.2024
- Sales, Service, Reconciling accounts, Hunt for sales, Action successful leads, Always comply with procedures and processes set out by the bank and understanding the risk aligned with decisions, Take accountability for own performance & personal career development, maintain an ability to adapt to every situation, Contribute to the overall effectiveness & success of the team, Providing excellent customer service.
- FNB is a leading financial institution in South Africa, providing a range of banking services.
Youth Desk Member-Learnership
DEPARTMENT OF COMMUNITY SAFETY
02.2013 - 12.2013
- Educating and advising the youth about dangers of drug abuse; doing pre-counselling on abused women and children; helping the Community & Police Forum run the Westrand effectively by assisting the youth with organising useful events that will benefit the youth and keep them out of trouble.
Technician & Service Representative
MULTICHOICE
11.2009 - 09.2012
- Fixing & swapping decoders, processing cash, cheque payments, reconciling customer's accounts.
PA & Receptionist
LENOVO
03.2009 - 10.2009
- Meetings, booking board rooms, booking flights and accommodation, ordering stock, taking minutes and compiling reports.
Counter Support Coordinator
FNB
02.2004 - 01.2009
- Daily; weekly & monthly targets. Authorising for opening & closing of personal & business accounts. Accepting & releasing cheque books on Hogan. Authorising partial withdrawals on investment accounts.
- FNB is a leading financial institution in South Africa, providing a range of banking services.
Education
DIPLOMA - ACCOUNTING
01-2017
- Unfinished
- GPA: 80% - 85%
Skills
- Boosted sales performance by implementing effective promotional campaigns
- Successfully managed client service team to achieve targets
- Optimised collections operations through strategic improvements and team coordination
- Enhanced operational efficiency through targeted support initiatives
- Provided outstanding service and maintained positive client relationships
Accomplishments
2005, Best teller
Custom Section
First National Bank, Teller, 2011-12-02, present, processing large cash & cheque deposits, forex & cashing, buying & selling foreign notes, balancing the till to nil every day, processing cash & cheque withdrawals
References
- Phuti Phago, Team Leader, 0606076208
- Maureen Nkambule, Admin Assistant, 0734670541
- Vinette Love, Manager FNB, 0798885482
Personal Information
First National Bank, Teller, 2011-12-02, present, processing large cash & cheque deposits, forex & cashing, buying & selling foreign notes, balancing the till to nil every day, processing cash & cheque withdrawals
Languages
English
First language
Timeline
External Sales Advisor - FNB
07.2021 - Current
Branch Consultant - FNB
04.2016 - 06.2024
Youth Desk Member-Learnership - DEPARTMENT OF COMMUNITY SAFETY
02.2013 - 12.2013
Technician & Service Representative - MULTICHOICE
11.2009 - 09.2012
PA & Receptionist - LENOVO
03.2009 - 10.2009
Counter Support Coordinator - FNB
02.2004 - 01.2009
CHARTALL BUSINESS COLLAGE - DIPLOMA, ACCOUNTING