Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Neruppha Maria Sharon Raj

Neruppha Maria Sharon Raj

Bradford

Summary

  • Award-winning associate in quality assurance and Control (QA/QC) within global tech firm
  • Proven ability to ensure project integrity and collaborate across wider project teams.
  • Experienced tech professional in quality assurance and project management seeks new opportunity to leverage skills and contribute to innovative projects. Proven ability to optimize processes, solve problems, and drive results.

Overview

3
3
years of professional experience

Work History

Quality Service Associate

.
Chennai
12.2020 - 07.2023
  • Served as the first point of contact for internal stakeholders in the Alexa Discovery Team, focusing on Rotational Content Panel (RCP) projects.
  • Optimized regression device coverage by 40% through alternative screen size testing, enabling additional feature testing.
  • Identified and resolved over 140 blocker and critical issues on Jira and SIM, collaborating with cross-disciplinary teams to ensure timely project delivery.
  • Managed Gamma testing and Sanity testing for key features including Alexa for Your Day, Multi Content Contextual Hints, and Alexa Hints Service.
  • Led bi-monthly Scrum meetings and facilitated Agile methodologies within the RCP team.
  • Conducted bi-weekly bug and test execution audits, driving process improvements and escalating recommendations as needed.
  • Created comprehensive training documentation for new team members, including guidance on utilizing Postman API, and delivered cross-utilization training to ensure resource adequacy.

Education

Bachelor of Information Technology -

Bharath Institue of Higher Education And Research
Chennai
04-2020

High School Diploma -

Velammal Matriculation Higher Secondary School
Chennai
04-2016

GCSE -

St. Columban's A.I.H.S. School
Chennai
04-2014

Skills

  • Quality Assurance & Control
  • JIRA, SIM and Confluence
  • Project Management
  • Stakeholder Collaboration
  • Regression Testing
  • Bug Reporting & Resolution
  • Agile Methodologies
  • Documentation & Reporting
  • Training & Development
  • Troubleshooting
  • Management Skills
  • Problem-solving Skills
  • Communication skills
  • Performance Testing
  • AWS

Accomplishments

  • Received 4 recognition awards, including ‘Star Performer’ for top productivity and bug reporting rates.
  • Received accolades from stakeholders and management for ownership of a challenging, high-priority task.
  • Recognized by management for leading projects that delivered outstanding results, contributing to overall team and organizational success.

Timeline

Quality Service Associate

.
12.2020 - 07.2023

Bachelor of Information Technology -

Bharath Institue of Higher Education And Research

High School Diploma -

Velammal Matriculation Higher Secondary School

GCSE -

St. Columban's A.I.H.S. School

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Neruppha Maria Sharon Raj