Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regina Massaline

Marketing Consultant
Lacey

Summary

Successful Executive with over 10 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

2025
2025
years of professional experience

Work History

Executive Personal Assistant

Underwood and Associates Law Firm
05.2023 - 07.2024
  • Facilitated effective communication between executives and their direct reports through timely correspondence management.
  • Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
  • Oversaw office management tasks, including supply inventory, facilities maintenance and vendor relations.
  • Collaborated cross-functionally with various teams in order to drive successful completion of large-scale projects.

Executive Administrative Assistant

Underwood and Associates Law Firm
05.2007 - 11.2007
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and updated schedules for executives.
  • Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.

Assistant Manager on Laundry

U.S. Air Force Base
2004 - 2007
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Licensed Insurance Agent and Financial Planner

Liberty Life Insurance
2002 - 2003
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Provided coverage option information to assist clients in protecting assets.
  • Calculated quotes and educated potential clients on insurance options.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.

Accounts Receivable Specialist

AMERISOURCEBERGEN/CENCORA /Pharmaceutical Company
1992 - 1997
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.

Middle Level Marketing Representative

Columbus Southern Power / American Electric Power
1987 - 1992
  • Promoted electrical use to builders and schools residential and commercial.
  • Worked with HVAC suppliers and Dealers
  • I was responsible for 35+ HVAC dealers.
  • Helping these dealers with advertising, sales, and licensing.
  • I helped dealers to reach 2M USD in sales increase from 3K USD in sales.
  • I put together an advertising campaign dealer wide giving away Prize for top performers.
  • I worked with community functions representing the power company.
  • In sponsoring Golf tournaments, parades, new electrical housing divisions, etc.
  • Answered new questions on behalf of power company.
  • Helped with phones during power outages.
  • I approved financing for customers who needed electric heat pumps.

Key Holder/Assistant Manager

Jo-Ann Fabrics
1985 - 1987
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.

Education

Bachelor of Arts - Historiography

University of Wyoming
Laramie, WY
04.2001 -

Bachelor of Science - Business Marketing And Management

University of Wyoming
Laramie, WY
04.2001 -

Skills

Office administration

File management

Document preparation

Meeting planning

Customer service

Timeline

Executive Personal Assistant

Underwood and Associates Law Firm
05.2023 - 07.2024

Executive Administrative Assistant

Underwood and Associates Law Firm
05.2007 - 11.2007

Bachelor of Arts - Historiography

University of Wyoming
04.2001 -

Bachelor of Science - Business Marketing And Management

University of Wyoming
04.2001 -

Assistant Manager on Laundry

U.S. Air Force Base
2004 - 2007

Licensed Insurance Agent and Financial Planner

Liberty Life Insurance
2002 - 2003

Accounts Receivable Specialist

AMERISOURCEBERGEN/CENCORA /Pharmaceutical Company
1992 - 1997

Middle Level Marketing Representative

Columbus Southern Power / American Electric Power
1987 - 1992

Key Holder/Assistant Manager

Jo-Ann Fabrics
1985 - 1987
Regina MassalineMarketing Consultant