Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Nena Armistead

Crayke,North Yorkshire

Summary

Driven professional with diverse skill set developed over several years. Committed to continuous learning and personal growth, with a focus on adapting skills to new challenges. Reliable and dedicated, consistently delivering exceptional effort in all endeavors.

Overview

21
21
years of professional experience

Work history

RVN Assistant Practice Manager

The Green Vets
York, North Yorkshire
12.2019 - Current
  • Achieved practice accreditation
  • Ensured smooth clinic operations by handling administrative tasks with reliability.
  • Developed personalised nursing care plans to enhance patient care standards.
  • Maintained hygiene standards through regular testing and compliance checks.
  • Managed accounts and invoicing, ensuring accuracy and timeliness.
  • Resolved complaints effectively, contributing to increased patient satisfaction.
  • Optimised purchasing processes for cost savings without compromising quality.
  • Coordinated staff training programs to support continuous professional development.

Managing director

Harland Garden Machinery
Green Hammerton, North Yorkshire
04.2013 - 12.2019

Managed full company accounts, ensuring accurate financial records.

Processed wages for all staff members with efficiency.

Oversaw business expenditures to secure advantageous purchase agreements.

Compiled profit and loss accounts to assess fiscal performance.

Coordinated staff activities, maintaining high productivity levels.

Ensured compliance with health and safety regulations in operations.

Built and tested various machinery to enhance operational capacity.

Operated a range of machinery and vehicles safely.

RVN

Tower Vets
York, North Yorkshire
11.2007 - 04.2013
  • Executed day-to-day duties with accuracy and efficiency.
  • Conducted routine check-ups, identifying potential health issues early.
  • Assisted in complex surgical procedures, ensuring patient safety and comfort.
  • Maintained high cleanliness standards in kennels and theatres for disease prevention.
  • Educated pet owners on preventive healthcare measures to enhance pet wellbeing.
  • Administered vaccinations and medications under veterinarian supervision, supporting treatment plans.
  • Coordinated appointments to minimise waiting times for clients.
  • Provided compassionate care for critically ill animals during challenging periods.

Kennel and cattery assistant

Leatham Cottage
Stillington, North Yorkshire
01.2005 - 11.2007
  • Coordinated pick-up and drop-off schedules for pets efficiently ensuring minimal disruption to daily routines.
  • Assisted in grooming tasks, reinforcing hygiene standards across the facility.
  • Kept accurate records of each pet's medical history, facilitating effective treatment plans when required.
  • Ensured optimal animal health for improved mood and wellbeing by administering prescribed medications.

Education

Level 3 Registered Veterinary Nurse -

Collage of Animal Welfare
Leeds

Skills

  • Patient care planning
  • Staff training coordination
  • Financial management
  • Compliance oversight
  • Time management
  • Cost optimization
  • Administrative efficiency
  • Health and safety adherence
  • Team supervision
  • Attention to detail
  • Empathy in care
  • Problem solving
  • Verbal communication skills
  • Crisis management aptitude
  • Practice management systems
  • Active listening
  • Proactive communication
  • Client confidentiality
  • Capacity to multitask
  • Constructive criticism
  • Efficient time management
  • Performance evaluation
  • Staff supervision
  • Staff management
  • Policy implementation
  • Basic accounting

Affiliations

  • Running
  • Canicross
  • Community work
  • Farm Assistant
  • Hiking
  • Charity events + Fundraising

Timeline

RVN Assistant Practice Manager

The Green Vets
12.2019 - Current

Managing director

Harland Garden Machinery
04.2013 - 12.2019

RVN

Tower Vets
11.2007 - 04.2013

Kennel and cattery assistant

Leatham Cottage
01.2005 - 11.2007

Level 3 Registered Veterinary Nurse -

Collage of Animal Welfare
Nena Armistead