Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Languages
Timeline
Generic

Nelson Aminu

Leigh,United Kingdom

Summary

Experienced in remote desktop support, network configuration, and administration with a strong focus on quality assurance. Demonstrates expertise in internet troubleshooting, systems analysis, and IP addressing. Proficient in understanding IoT technology, microservices architecture, and DevOps practices. Adept at providing patient support to end users while staying abreast of technology trends. Career goal includes leveraging technical skills to enhance organisational efficiency and innovation.

Overview

6
6
years of professional experience
1
1
Certification

Work history

IT Technician

Langworthy CoRnerstone Association
Salford, Lancashire
01.2023 - 01.2024
  • Assisted in establishing community cyber café within healthy living centre, identifying site security options and providing laptops and software.
  • Implemented new software systems seamlessly to maintain productivity levels.
  • Delivered exceptional customer service by troubleshooting and resolving technical issues.
  • Ensured data security through implementation of robust backup procedures.
  • Conducted diagnostic tests to swiftly identify and resolve network issues.
  • Facilitated training sessions on new technology to enhance user competency.

IT System Operator

Lilies Entertainment World/Rendex Enterprise
Benin City
01.2018 - 01.2021
  • Monitored and maintained computer systems, networks, and infrastructure for optimal performance.
  • Responded to system alerts, troubleshot issues, and conducted routine maintenance tasks.
  • Installed, configured, and upgraded software and hardware components as required.
  • Configured hardware settings to enhance system performance.
  • Trained junior staff members to elevate departmental competency levels.
  • Recommended improvements based on comprehensive analysis of performance metrics.
  • Managed user access permissions to protect sensitive company information.
  • Participated in meetings, offering advice on system operation matters.

Education

GCSEs -

Key To Success Educational Centre
Benin City Nigeria
04.2001 - /2023

Skills

  • Remote desktop support
  • End-user patience
  • Desktop support expertise
  • Network configuration
  • Internet troubleshooting
  • Technology trend awareness
  • Quality assurance
  • IoT technology understanding
  • Microservices architecture familiarity
  • DevOps practices
  • Systems analysis
  • IP addressing
  • Artificial intelligence knowledge

Certification

Diploma in Computer Engineering and Networking

Level 2 in Mobile Application Developer

Level 2 in Cyber Security



Affiliations

  • Programming
  • Researching
  • Photography
  • Football
  • Exercise

Languages

English
Fluent

Timeline

IT Technician

Langworthy CoRnerstone Association
01.2023 - 01.2024

IT System Operator

Lilies Entertainment World/Rendex Enterprise
01.2018 - 01.2021

GCSEs -

Key To Success Educational Centre
04.2001 - /2023

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Nelson Aminu