Nelly Deanna Aston
Coven,Staffordshire
Summary
I am in my final year of Sixth Form, studying A level Sociology, Media Studies and Health and Social Care . I am keen to start my next steps within the workplace and after several voluntary work placements at Abbey Spuncast Ltd, I realised this is a field which interested me and that my skill set and attention to detail would mean that I would have a lot to offer and thrive in this environment, and in turn hopefully become a valuable asset to my potential employer.
Overview
2025
2025
years of professional experience
Work history
Waitress
The Anchor Inn
Cross Green, Coven, Wolverhampton
09.2023 - Current
- Improving customer satisfaction by providing efficient and friendly service.
- Managing table settings for enhanced dining experience.
- Utilising professional communication skills to resolve customer issues.
- Providing excellent service to customers and, improving overall dining experience.
- Collaborating with kitchen staff to ensure order accuracy.
- Demonstrating excellent multitasking abilities for timely delivery of orders.
- Enhancing guest satisfaction through attentive and prompt service.
Filing Clerk
Abbey Spuncast Limited
05.2023 - 05.2024
- Voluntary work experience
- Welcoming customers and offering beverages.
- Answering the telephone and dealing with customer queries, such as dealing with payment disputes and ensuring customer invoices are settled.
- Chasing outstanding accounts over telephone and via email.
- Data entry.
- Filing various documents.
Saturday Assistant
WOW Codsall
- Welcoming Clients.
- Gowning and offering beverages making sure they were comfortable.
- Communicating with stylists.
- Washing hair.
- Keeping the shop floor tidy and clean.
Saturday Assistant
The Hair Lounge
- Welcoming Clients.
- Gowning and offering beverages making sure they were comfortable.
- Communicating with stylists.
- Washing hair.
- Keeping the shop floor tidy and clean.
Education
A-Levels -
Wolgarston High School
Penkridge, Staffordshire 09.2023 -
Wolgarston High School
Penkridge, StaffordshireSkills
- Fast learning
- Verbal communication
- Accurate and detailed
- Excellent communication skills
- Customer friendly
- Dedicated team player
- Strong interpersonal skills
- Fair conflict resolution
- Money management
- Payment Processing
- Outstanding customer service
- Effective sales techniques
- Extremely loyal and honest
Reference
Michael Deakin
07974045221
Mike-deakin113@hotmail.co.uk
Timeline
Waitress
The Anchor Inn
09.2023 - Current
A-Levels -
Wolgarston High School
09.2023 -
Filing Clerk
Abbey Spuncast Limited
05.2023 - 05.2024
Saturday Assistant
WOW Codsall
Saturday Assistant
The Hair Lounge
Wolgarston High School
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