Nella Marks
Oakham ,Rutland
Summary
Experienced kennel worker and loyal employee with 4 years of experience. Successful at managing daily operations, staff coordination and excellent communication. A dedicated team member passionate about taking on greater responsibilities within the animal care profession. Motivated to meet company goals and fulfil customers' needs by internal drives to deliver.
Overview
4
4
years of professional experience
Work history
Private dog walker
Self employed
Oakham, Rutland
2025.06 - Current
- Provided quality dog walking services for client satisfaction and loyalty.
- Utilised understanding of different breeds' behaviour in handling dogs, enhancing safety and enjoyment on walks.
- Excellent time management skills to meet all scheduled appointments punctually.
- Administered medication as required by the owner's instructions, maintaining the animal's health.
Dog/Cat kennel supervisor
Seranda Petcare
Cottesmore, Rutland
2022.04 - Current
- Maintained communication with clients about pet's behaviour, diet or any significant changes noticed during their stay.
- Understood and carried out special requests and conditions, including mobility and dietary needs.
- Implemented best practices in kennel management for an efficient and clean work environment.
- Provided exceptional customer service for a satisfied and loyal clientele base.
- Adhered strictly to company protocols with minimal stress and professionalism.
- Trained new kennel assistants and led them to provide excellent service consistently.
Education
GCSEs -
Catmose College
Oakham 08/2018 - 06/2023
A-Levels -
Harington School
Oakham, Rutland 09/2023 - 06/2025
Skills
Organisation
Customer relations
Trustworthy
Compassionate care
Equipment sterilisation techniques
Staff supervision
Excellent patience
Affiliations
- Nutrition
- Photography
- Canine Behaviour
- Neuropsychology
- Painting
- Paddleboarding
Timeline
Private dog walker
Self employed
2025.06 - Current
Dog/Cat kennel supervisor
Seranda Petcare
2022.04 - Current
GCSEs -
Catmose College
08/2018 - 06/2023
A-Levels -
Harington School
09/2023 - 06/2025