Nella Kusikumala
London
Summary
Offering strong organisational and communication skills, with experience in team coordination and customer service. Knowledgeable about administrative tasks, scheduling, and basic financial management. Ready to use and develop problem-solving, multitasking, and leadership skills in an Office Manager role.
Overview
9
9
years of professional experience
Work history
Studio Assistant
Leslie Jones Architecture
London
05.2022 - Current
- Manage day-to-day operations of the office, ensuring a smooth and professional working environment.
- Act as first point of contact: answer phone calls, welcome clients and guests.
- Handle complex calendar management and schedule meetings for directors and staff.
- Organise internal meetings and company-wide social events.
- Serve as Personal Assistant to the Managing Director and Operations Director
- Coordinate staff training sessions and maintain training records
- Oversee office facilities and maintenance, including air conditioning, fire safety equipment, and general upkeep
- Ensure company documents meets ISO compliance standards, lead presentation and execution of ISO audits.
- Manage monthly company expenses, process invoices, and maintain financial records
- Arrange domestic and international travel for staff
- Book conferences and handle logistics, including overseas events
- Prepare meeting agendas and recorded and distributed meeting minutes.
Candidate Administrator
Tempest Resourcing
London
04.2021 - 04.2022
- Maintained and built positive candidate relationship
- Created and booked meetings with candidates
- Employed excellent time-management skills to maximise task completion and reduce errors.
- Delivered exceptional service to each candidate by listening to concerns and answering questions.
- Adeptly handled a number of inbound and outbound calls per day.
- Wrote job adverts in various job boards
- Verified candidates documents online and face to face
- Searched through job boards for a perfect candidate to fill in a clients role.
- Used various of software such as Microsoft Teams, Salesforce, Zoom and Broadbean for job adverts and CV searches
Customer Service Cashier
Sainsbury's
Gillingham, Kent
10.2017 - 01.2020
- Monitored self-checkout systems and provided assistance or intervention where required.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Used POS system to enter orders, process payments, and issue receipts.
Fashion Intern
Tourne De Transmission
London
06.2019 - 09.2019
- Assisted with fashion show productions by organizing model castings, attending fittings and fabric sourcing.
- Researched current fashion trends and competitor activity.
- Constructed fashion sample garments for agents and sales representatives.
- Assisted with designing through CAD and sketching.
- Worked with technical design and product management to provide accurate and complete design packages.
Dresser
Zilver
London
02.2019 - 02.2019
- Maintained positive, professional attitude during long shoots and when dealing with people
- Supported models when clothing was uncomfortable.
- Steamed and pressed garments prior to runway shows.
- Fitted models with outfits as per designer specifications.
- Adjusted clothing once model was dressed, making sure all garments fit properly and looked perfect.
Fashion Design Intern
Cimone
London
01.2019 - 02.2019
- Corrected patterns
- Cut out toiles and sew them
- Hand sow details on garments
- Ran errands for the Creative Director
Intern
Feng Chen Wang
London
01.2019 - 01.2019
- Supervised design staff through product creation and release.
- Maintained excellent attendance record, consistently arriving to work on time.
- Hand delivered invitations for London Fashion Week Menswear
- Helped in sowing and altering the final garments
- Dresser at London Fashion Week Menswear
Sandwich Artist
Subway
London
10.2016 - 06.2017
- Kept customers happy with my good customer service skills
- Made sure that the restaurant was always kept clean
- Was able to handle the till very well and was trusted to do a cash daily report
- Worked in a very busy environment at a fast pace
- Maintained clean, sanitized and well-organized food preparation zones.
Fundraiser
Home Fundraising
London
06.2016 - 09.2016
- Go from door to door to try and recruit donors to change the world.
- I worked with several charities such as Children's Air Ambulance and Voluntary Service Overseas (VSO).
- Increased my communication skills and my confidence when dealing with customers.
Education
Level 3 Business Admin -
LDN Apprentice
Bachelor of Arts - Fashion Design
University For The Creative Arts
Foundation Diploma - Art And Design
University For The Creative Arts
AS/A Level -
Christ The King College
GCSE's -
Trinity Church Of England School
Skills
- Multi-tasking ability
- Sorting and labelling
- Scheduling
- Mail distribution
- Presentation design
- Customer and client relations
- Candidate interviewing
- Candidate shortlisting
- Candidate sourcing
- Multilingual
- Problem-solving
- Appointment setting
- First Aid trained by St John Ambulance
- Fire Marshall
Timeline
Studio Assistant
Leslie Jones Architecture
05.2022 - Current
Candidate Administrator
Tempest Resourcing
04.2021 - 04.2022
Fashion Intern
Tourne De Transmission
06.2019 - 09.2019
Dresser
Zilver
02.2019 - 02.2019
Fashion Design Intern
Cimone
01.2019 - 02.2019
Intern
Feng Chen Wang
01.2019 - 01.2019
Customer Service Cashier
Sainsbury's
10.2017 - 01.2020
Sandwich Artist
Subway
10.2016 - 06.2017
Fundraiser
Home Fundraising
06.2016 - 09.2016
Level 3 Business Admin -
LDN Apprentice
Bachelor of Arts - Fashion Design
University For The Creative Arts
Foundation Diploma - Art And Design
University For The Creative Arts
AS/A Level -
Christ The King College
GCSE's -
Trinity Church Of England School
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