Summary
Overview
Work history
Education
Skills
Languages
Timeline
Barista

NELL HARKER

Lower Hardres,Kent

Summary

friendly and hardworking barista, able to prepare both hot and cold beverages to a high standard. I am able to perform in fast paced high pressure environment, both fulfilling drinks orders and providing exceptional customer service taking and delivering orders and creating a welcome environment. Fast learner and adapter to new circumstances and challenges.

Overview

2
2
years of professional experience

Work history

Barista

Wilding
03.2023 - Current
  • made a range of both hot and cold drinks to a high standard using birth coffee machine and blenders..
  • maintained excellent customer service, greeting all customers in a friendly and timely manner.
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
  • Worked effectively during peak hours, taking orders, making drinks and delivering orders to tables to maintain high levels of customer satisfaction.
  • Performed all opening and closing duties fully ensuring all equipment was cleaned and maintained to the appropriate standards.

catering assistant

University of Kent
06.2022 - 03.2023
  • My role involves taking orders and serving customers at the till with a friendly positive manner, making coffee and other drinks orders to a high standard and to the customers requirements and delivering food to tables.
  • maintained a clean and tidy front of house including clearing tables and wiping down surfaces
  • As well as my main duties I also deal with any customer disputes, communicate any dietary requirements or issues to the chefs.
  • I completed Food Standards Agency food allergy and intolerance training in January 2023

Barista

Café W
Canterbury, Kent
09.2021 - 06.2022
  • Fully trained as a barista, learning how to prepare range of both hot and cold drinks to a high standard.
  • Completed level 2 food hygiene and safety for catering training
  • Made and served high numbers of drinks with speed, quality and consistency in a fast paced environment.
  • performed opening and closing duties, Thoroughly cleaning coffee machines, equipment, and cafe area as well as accepting and putting away of delivers.
  • Built a good relationship with customers, recalling names and orders of regulars
  • trained new staff on coffee making skills including latte art

Waitress

Lord Whiskey Tea Rooms
05.2021 - 07.2021


  • Took orders and clearly communicated them with kitchen staff highlighting and allergy/dietary requirements
  • Greeted customers in a friendly manner and helped with any inquiries
  • Cleared tables and made sure they were wiped down ready for the next customer, at the end of the da swept and mopped from and back of house and cleaned the toilets
  • Ensures all washing up from the front and back of house is cleaned is cleaned, put through the dishwasher and out away


Education

BSc - wildlife conservation

University of Kent
Canterbury

Higher National Diploma - Countryside Management

Canterbury collage
09/2020 - 06/2022

GCSEs -

Simon Langton Girls' Grammar School
Canterbury

Skills

  • Food running
  • Strong communication
  • Up-selling
  • hot and cold drink preparation
  • Dietary requirement awareness
  • Latte art
  • Safe food handling
  • organisation

Languages

English
Native

Timeline

Barista

Wilding
03.2023 - Current

catering assistant

University of Kent
06.2022 - 03.2023

Barista

Café W
09.2021 - 06.2022

Waitress

Lord Whiskey Tea Rooms
05.2021 - 07.2021

BSc - wildlife conservation

University of Kent

Higher National Diploma - Countryside Management

Canterbury collage
09/2020 - 06/2022

GCSEs -

Simon Langton Girls' Grammar School

Similar Profiles

Create profile
NELL HARKER