Summary
Overview
Work history
Education
Skills
Timeline
Generic

Neliza Evangelista

Alton,Hampshire

Summary

Dynamic professional with a strong foundation in collaborative teamwork and effective decision-making. Demonstrates exceptional flexibility and cognitive skills, ensuring quick adaptability to changing environments. Committed to apply these core competencies to drive success and innovation in future roles.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work history

Retail store assistant

Shell
Liphook, Hampshire
03.2025 - Current
  • Provided expert advice on products, enhancing customer experience.
  • Handled stock and inventory for smooth store operations.
  • Conducted cash handling duties, ensuring correct transactions.
  • Organised stock room effectively for easy accessibility of products.
  • Worked as part of a team to meet targets.
  • Resolved customer complaints promptly, fostering loyalty and trust.
  • Collaborated with management regularly for store improvement strategies.

Senior support worker

Voyage Care
Liphook, Hampshire
03.2017 - 02.2025
  • Maintained accurate records of client progress to ensure continuity of care.
  • Provided exceptional emotional support to clients, leading to improved mental health.
  • Led team meetings aimed at improving service delivery across organisation.
  • Managed challenging behaviours of clients, resulting in a safer environment.
  • Protected confidentiality of client information according to Data Protection Act regulations.
  • Administered medication as per prescriptions ensuring correct dosage at the right times.
  • Implemented safeguarding procedures diligently, fostering a secure environment.

Healthcare support worker

Downing Care
Alton, Hampshire
01.2013 - 11.2022
  • Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
  • Assisted in administering medication as per instructions from qualified professionals, ensuring correct dosage and timing are followed.
  • Maintained a clean, safe environment for all patients.
  • Communicated sensitively with patients whilst respecting privacy and dignity at all times.
  • Led team meetings aimed at improving service delivery across organisation.

Support care worker

ILG(ndependent Living Group)
Medstead, Hampshire
09.2008 - 03.2017
  • Developed personalised care plans in consultation with health professionals tailoring service provision according to individual needs.
  • Provided comprehensive care to patients by ensuring their physical and emotional needs were met.
  • Facilitated social outings, promoting community integration and mental wellbeing.
  • Established supportive relationships with patients, fostering trust and communication.
  • Assured proper nutrition by preparing meals as per dietary requirements of each individual client.

Support care worker

Rubinia
Hindhead, Surrey
04.2004 - 09.2008
  • Transported clients to medical appointments or other necessary errands thereby providing indispensable logistical support.
  • Offered emotional support during challenging times, facilitating better coping mechanisms.
  • Improved hygiene standards by assisting clients with personal grooming needs like bathing and dressing up.
  • Calmly managed occasional outbursts or difficult behaviours from clients exhibiting excellent crisis management skills.

Education

Bachelor of Science - Commerce

St Paul College
Philippines
06.1976 - 03.1980

Skills

Collaborative teamwork

Effective decision-making

Flexibility

Cognitive skills

Quick adaptability

Timeline

Retail store assistant

Shell
03.2025 - Current

Senior support worker

Voyage Care
03.2017 - 02.2025

Healthcare support worker

Downing Care
01.2013 - 11.2022

Support care worker

ILG(ndependent Living Group)
09.2008 - 03.2017

Support care worker

Rubinia
04.2004 - 09.2008

Bachelor of Science - Commerce

St Paul College
06.1976 - 03.1980
Neliza Evangelista