Neil Watton
Dudley,West Midlands
Summary
Accomplished in meeting budget requirements, minimising downtime and leading successful maintenance teams. Knowledgeable about leading inspections, planning updates and directing projects. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
28
28
years of professional experience
Work history
Cooling Application Engineer
Safran
Wolverhampton, West Midlands
10.2022 - Current
- Troubleshot hardware problems, achieving smoother operations.
- Developed customised applications for improved business processes.
- Improved system performance by troubleshooting technical issues.
- Updated legacy systems, improving overall efficiency and productivity.
- Resolved complex technical issues with a meticulous approach.
- Reviewed technical specifications to ensure project feasibility.
- Conducted rigorous testing to ensure application reliability.
Facilities support
OCS
Wolverhampton, West Midlands
09.2021 - 09.2022
- Daily support for facilities engineering department.
Technical Manager
Summit Systems Ltd
04.2018 - 09.2021
- Employment Duration 3 yrs 5 months, Technical consultation and support to Sales team at high level
- Design technical solutions
- Report supplier issues from sales & service (Cases)
- Source new suppliers/products as necessary
- Approve engineering standards for Projects and Service Manager
- Oversee Project design with TSE before handover to Head of Projects
- Oversee Internal Design Engineers, organize and develop
- Oversee Technical Sales support
- CE marking compliance
- Organise all supplier technical documentation including developments and updates for technical library
- Police Technical to-do list to ensure all details required for order are completed within appropriate time scales
- Includes sign off for drawing approvals
- Review Installation performance both technically and commercially see less
Technical Project Engineer
Motan, Colortronic
07.2016 - 04.2018
- Employment Duration1 yr 10 months
- Location Chesterfield UK
- Prepare, schedule, coordinate and monitor assigned engineering projects
- Interact daily with clients to interpret their needs and requirements and represent
- Perform overall quality control of work ( schedule, plans, Installations) and report regularly on project status
- Assign responsibilities and mentor project team
- Cooperate and communicate effectively with Technical manager and other project participants to provide assistance and technical support
- Review engineering deliverables and initiate appropriate corrective actions
- Assisting sales team pre/post-order on non-standard elements of quotations,…see more
- Used Microsoft Word and other software tools to create documents and clear communications.
Technical Manager / Key Accounts
Piovan UK
09.2014 - 06.2016
- Analysed project-related information and made recommendations based on discoveries.
- Technical support to colleagues and customers Arranging contractors
- Customer training.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Customer trials/tests to determine correct technical solution.
- Visiting site with sales agent/reps pre-order to advise on more technical projects.
- Assisting sales team pre-order on non-standard elements of quotations,
such as controls, chilled water pipework system, day bins, level switches,
load cells, weighing systems etc. - Checking more technical quotations before sent, to ensure most cost efficient manner and are technically correct.
- Post-order, checking quotation to reflect equipment which is actually required and is technically correct, before equipment is ordered on Piovan SpA.
- Feeding back to Italy any persistent problems with equipment or suggested improvements.
Support Piovan Group key account customers in EMEA area, as required and when requested. - Advising key accounts in UK and Ireland to improve their processes, in
conjunction with PUK service/sales teams to ensure customer satisfaction with Piovan equipment. - Developed suggestions for technical process improvements to optimise resources.
Service Manager
Location Bromsgrove UK
01.2010 - 09.2014
- Technical Manager, Engineer training (skill matrix)
- Technical support to colleagues and customers Arranging contractors
- Customer training
- Customer trials/tests to determine correct technical solution
- Visiting with the sales agent/reps pre-order to advise with more technical projects
- Assisting the sales team pre-order on non-standard elements of quotations,such as controls, chilled water pipework system, day bins, level switches,load cells, weighing systems etc
- Checking more technical quotations before they are sent, to ensure they have been quoted in the most cost efficient manner and are technically correct
- Post-order, checking the quotation reflects the equipment which is actually required and is technically correct, before the equipment is ordered on
- Piovan SpA
- Feeding back to Italy any persistent problems with equipment or suggested improvements
- Support Piovan Group key account customers in EMEA area, as required and when requested
- Advising key accounts in the UK and Ireland to improve their processes, in conjunction with the PUK service/sales teams
- Ensure customer satisfaction with Piovan equipment
- Employment Duration 4 yrs 1 month
- I co-ordinate all Service activities; to ensure the required Piovan standard of service is achieved and maintained
- To grow services in order to meet client's and expectations, whilst maintaining strict budgetary control in line with Client requirements
- I ensure that all statutory and Company regulations and policies relating to health, safety are enforced and maintained
- To ensure regular, ongoing and effective statutory and company training for all staff to reach their full potential
- To liaise with all staff to ensure effective and meaningful communication
- I take responsibility for the delegation of recruiting, supporting, and managing Engineers,formally and informally, with appropriate record keeping, according to the requirements of Piovan UK
- I undertake regular meetings with the on-site Client as set out in the Service Level
- Agreement to ensure effective and meaningful lines of communication are maintained
- I liaise with Establishment Staff (both academic and non-academic) to ensure efficient and effective lines of communication are maintained
- To attend company meetings and training courses as required
- I try to keep the General Manager and Piovan SPA informed of all the important matters relating to activities on and off-site
- When variances do occur, ensure written explanations are provided to justify these and to implement required action plans to ensure correction where appropriate
- I also enjoy in assisting the preparation of forward planning relating to the Engineers duties
Service Engineer
Piovan
05.2007 - 09.2010
- Employment Duration 3 yrs 5 months
- Field Service including Installation, Service and Aftercare.
- Provide technical product support via on site visits, phone and e-mail from customers.
- Report necessary Concerns ,updates, upgrades to Service Manager for quotes to existingcustomers.
- Also required in supporting Piovan customer customers worldwide (Minimum 30% travelthroughout the Globe.
- Provided assistance for product sales on technical aspects of Piovan equipment.
- Work effectively as part of a team.
- Gain detailed knowledge of Piovan Displays and Controllers.
- Provide on-site technical support, which may include , maintenance concerns , technicalconcerns , even training and support concerns.
Service Engineer
Motan UK
03.1998 - 03.2007
- Employment Duration 9 yrs 1 month
- Field Service including Installation, Service and Aftercare
- Provide technical product support via on site visits, phone and e-mail from customers
- Report necessary Concerns ,updates, upgrades to Service Manager for quotes to existingcustomers
- Also required in supporting the Irish customer customers (Minimum 30% travelthroughout the Ireland
- Provided assistance to the product sales on technical aspects of Motan equipment
- Work effectively as part of a team
- Gain detailed knowledge of Motan Displays and Controllers
- Provide on-site technical support, which may include , maintenance concerns , technicalconcerns , even training and support concerns.
Education
Powered Access Licence
IPAF
Biston 02.2017
FGAS City & Guilds Level 2 Cat 1 - City & Guilds Level 2 Fgas Cat 1
Birmingham City University
Birmingham05.2014
NVQ Level 2 - Installing & Commissioning elctrotechnical systems
Sandwell College
Sandwell06.1991
WRAS - Water Regulations
BPEC
York05.2022
Skills
- Team leadership and supervision
- Reporting and documentation
- Project scheduling
- Database management
- Performance analysis
- Mechanical engineering
- Steel pipework installation
- Polyethylene pipework installation
- Pipework preparation
- UK water supply regulations
- Trend analysis
- Energy management and control systems
Timeline
Cooling Application Engineer
Safran
10.2022 - Current
Facilities support
OCS
09.2021 - 09.2022
Technical Manager
Summit Systems Ltd
04.2018 - 09.2021
Technical Project Engineer
Motan, Colortronic
07.2016 - 04.2018
Technical Manager / Key Accounts
Piovan UK
09.2014 - 06.2016
Service Manager
Location Bromsgrove UK
01.2010 - 09.2014
Service Engineer
Piovan
05.2007 - 09.2010
Service Engineer
Motan UK
03.1998 - 03.2007
Powered Access Licence
IPAF
FGAS City & Guilds Level 2 Cat 1 - City & Guilds Level 2 Fgas Cat 1
Birmingham City University
NVQ Level 2 - Installing & Commissioning elctrotechnical systems
Sandwell College
WRAS - Water Regulations
BPEC