Neil Thorpe

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  VINOD TALARIVINOD TALARI

  <ul> <li>Led development of multiple interlibrary loan projects as primary technical expert.</li> <li>Collaborated with cross-functional teams to deliver scalable, robust solutions.</li> <li>Conducted comprehensive analysis of legacy codebase, uncovering undocumented functionality.</li> <li>Identified and resolved critical bugs through exceptional problem-solving skills.</li> <li>Worked extended hours to ensure successful project completion, resulting in promotion.</li> <li>Successfully navigated technical challenges during Spring and Java migration projects.</li> <li>Led pilot initiatives for migrating legacy Python applications to Java architecture.</li> <li>Mentored engineers across various levels, receiving formal recognition for contributions.</li> </ul> at OCLC Inc<ul> <li>Led development of multiple interlibrary loan projects as primary technical expert.</li> <li>Collaborated with cross-functional teams to deliver scalable, robust solutions.</li> <li>Conducted comprehensive analysis of legacy codebase, uncovering undocumented functionality.</li> <li>Identified and resolved critical bugs through exceptional problem-solving skills.</li> <li>Worked extended hours to ensure successful project completion, resulting in promotion.</li> <li>Successfully navigated technical challenges during Spring and Java migration projects.</li> <li>Led pilot initiatives for migrating legacy Python applications to Java architecture.</li> <li>Mentored engineers across various levels, receiving formal recognition for contributions.</li> </ul> at OCLC Inc

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  Douglas WongDouglas Wong

  <p>Hours per week: 40</p> <ul> <li>Duties, Accomplishments and Related Skills:</li> <li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li> <li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li> <li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li> <li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li> <li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li> <li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li> <li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li> <li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li> </ul> at INDUSTRIAL VIDEO & CONTROL<p>Hours per week: 40</p> <ul> <li>Duties, Accomplishments and Related Skills:</li> <li>Applied IT knowledge gained from both academic and professional experiences to provide expert technical support and consultation for camera video systems, utilizing various communication channels including phone, email (with or without a ticketing system), and remote access to clients’ systems</li> <li>Delivered in-depth support for a range of industry-standard video management software (VMS), including IVC VMS, ExacqVision, Wisenet, and Axis VMS software, ensuring optimal system performance and end-user satisfaction</li> <li>Engaged with clients in a calm and professional manner to deliver high-level technical support across software, networking, and camera hardware systems</li> <li>Frequently traveled across various states to perform on-site assignments, including troubleshooting camera system issues and providing training to new and existing clients.</li> <li>Collaborated with various law enforcement agencies—primarily Public Safety—and the U.S. military to conduct site visits, deliver customized camera system solutions (including surveillance trailers), and optimize system performance.</li> <li>Leveraged strong teamwork skills to coordinate with the Support Team, Software Developers, and Manufacturing Team in setting up, configuring, and troubleshooting camera video systems</li> <li>Utilized Chinese language skills to effectively communicate with local and international clients and vendors for training and troubleshooting purposes</li> <li>Conducted seasonal system checks on clients' camera video systems, performed necessary optimizations, and maintained detailed records of system status and performance</li> </ul> at INDUSTRIAL VIDEO & CONTROL