Neil Martin
Lincoln,Lincolnshire
Summary
Dynamic professional with a strong foundation in communication, stakeholder management, and leadership. Demonstrates exceptional problem-solving and decision-making abilities, complemented by a proven track record in quality assurance and programme development. Adept at team building and resourcefulness, with a focus on achieving organisational goals through effective teamwork and strategic planning.
Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Committed manager with exceptional leadership, organizational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
6
6
years of professional experience
Work history
Senior Delivery Manager
Netcompany
03.2025 - 07.2025
- Senior IT project Manager working as part of a small well-defined team of Architects, Developers, Testers, Assurance SME’s and BA’s.
- I extensively worked on System Upgrades, data migration, enhanced data protection modules, new initiatives, and product delivery.
- Responsible for coordinating delivery by multiple team members (Architect, Analyst, Communication & IT PMs, Test Manager) working on internal and external facing customer data, using a wide ranging technologies such as AWS, Digital Secure Platform, Data System & Process APIs.
- Managing Overall architecture, requirements, design, Weekly and fortnightly reporting for external stakeholders & upward reporting.
- Other responsibilities include managing end to end processes for vendor management such SOW, PO,s (Purchase Orders) HAC, ITCM, ITCB, SSG, Invoice, Ctool, Vendor Mgmt. Risk Assessment and budget monitoring (actual, forecasting).
Senior Project Manager
SKAO
08.2024 - 10.2024
- Senior project manager working with a small dedicated future planning team on a short contract.
- I was extensively working on designing and formulating an Asset Management system for the whole company.
- Managing all architecture, Scope, Requirements, and assessments.
- Providing a solution that would benefit the whole organisation in regard to asset Management, System controls and Asset Registers.
- Working with all key stakeholders and Teams to rationalize and collate all assets across the Company portfolio and to Future proof moving forward.
Senior Project Manager
BDO
03.2023 - 04.2024
- Senior IT project Manager working within a small but defined team of Project Managers.
- I extensively worked on System Upgrades, data migration, Migration of a new Communications system for company wise deployment, new initiatives, and product delivery.
- Responsible for coordinating delivery by multiple team members (Architect, Analyst, Communication & IT PMs, Test Manager) spread in multiple locations (UK, America, Australia) on wide ranging technologies such as AWS, Digital Secure Platform, Data System & Process APIs.
- Managing Overall architecture, Weekly and fortnightly reporting for external stakeholders & Steerco.
- Other responsibilities include managing end to end processes for vendor management such SOW, PO,s (Purchase Orders) HAC, ITCM, ITCB, SSG, Requisition, Invoice, Ctool, Vendor Mgmt. Risk Assessment and budget monitoring (actual, forecasting).
Senior Project Manager
HSBC UK
11.2022 - 03.2023
- Senior IT Project Manager in Global Banking responsible for budget and on time delivery of Cost to Achieve (CTA, GLCM) projects for Global Commercial Banking.
- Objective of the project is to deliver an UK Travel Cards Rewards for both UK and CIIOM (Chanel Islands Isle of Man) capability for all commercial and corporate cards customers.
- Responsibilities Include delivery and governance (incl budgets, forecasting) for engineering efforts from various platforms (such as Credit Cards, SAPI, PAPI, EAPI), producing deployment strategy, Enable Architecture approvals, Hardware Provisioning.
- Responsible to managing all aspects of System Design Documents and Infra procurement and Config; thereafter Non-Functional testing as well i.e. Security, Penetration, Stress/Load Testing in an Agile environment.
- Responsible for coordinating delivery by multiple team members (Architect, Analyst, Transformation & IT PMs, Test Manager) spread in multiple locations (UK, Poland, India, Australia) on wide ranging technologies such as AWS, Digital Secure Platform, Data System & Process APIs.
- Managing Overall architecture, Weekly and fortnightly reporting for external stakeholders & Steerco.
- Management of end to end processes for vendor management such SOW, , HAC, ITCM, ITCB, SSG, Requisition, PO, Invoice, Ctool, HR Direct, Vendor Mgmt. and budget monitoring (actual, forecasting).
- Strengthened client relationships by maintaining open and consistent communication lines throughout projects' duration.
- Conducted risk assessments to mitigate potential disruptions on projects' timeline or budget.
- Facilitated change management processes, enhancing operational efficiency.
- Fostered a harmonious work environment, boosting team morale during high-pressure situations.
Senior Project Manager
HSBC UK
12.2019 - 11.2022
- Senior IT Project Manager in Wealth & Personal Banking responsible for budget and on time delivery of Cost to Achieve (CTA, GLCM) projects for Commercial Banking Channel (HSBCNet).
- The objective of the programme is to deliver an Enhanced Working Capital capability for all commercial and corporate cards customers.
- Responsible for delivery and governance (incl budgets, forecasting) for engineering efforts from various platforms (such as Credit Cards, Authorization, Payments, UKDW, SAPI, PAPI, EAPI), producing deployment strategy, Architecture approvals, Hardware Provisioning.
- Responsible to managing all aspects of System Design Documents and Infra procurement and Config; thereafter Non-Functional testing as well i.e. Security, Penetration, Stress/Load Testing.
- Responsible for coordinating delivery by multiple team members (Architect, Analyst, Transformation & IT PMs, Test Manager) spread in multiple locations (UK, Poland, India, Australia) on wide ranging technologies such as AWS, Digital Secure Platform, Data System & Process APIs, R2DS.
- Managing Overall architecture, Weekly and fortnightly reporting for external stakeholders & Steerco.
- Further responsibilities included managing end to end process for vendor management such SOW, Procurement & Legal reviews, HAC, ITCM, ITCB, SSG, Requisition, PO, Invoice, Ctool, HR Direct, Vendor Mgmt. Risk Assessment and budget monitoring (actual, forecasting).
IT Project Manager
HSBC UK
02.2019 - 12.2019
- Worked as Senior IT Project Manager in Wealth & Personal Banking responsible for budget and on time delivery of Comm DB project for Commercial Banking Channel.
- Objective of the programme was the demise of the current secure Europe based Data Base and replace with a more effective user-friendly experience whilst also offering new and innovative views and applications – Working with All budgets.
- Managed delivery across multiple technologies/ platforms such as Process APIs, System APIs, Experience APIs, R2DS, MQ.
- Other key activities include preparation of Project Plan, ToR, Weekly Reports, Management of Risks & Issues, KT and Handover sessions, Warranty Support & Cutover.
- Secondary role became as trainer/mentor for new IT PMs to train them on IT Governance model, mandatory checkpoints/ tollgates, usage of tools (such as JIRA, Confluence), budgeting and forecasting best practices and tools (such as GPDM & Clarity).
Ex-Forces Programme
FDM Skills Lab
03.2019 - 04.2019
- Demonstrated proficiency in PRINCE2 methodology for effective project management.
- Applied PSM 1 principles to enhance project delivery efficiency.
- Utilised MS Project for comprehensive project planning and tracking.
- Executed projects in commercial environments, ensuring alignment with business objectives.
Education
ITQ NVQ Level 2 - IT
Royal Air Force
Norwich, Norfolk 07.2017 - 05.2018
AWS Certified Cloud Practitioner - AWS Cloud
Amazon
On Line 01.2019 - 02.2020
AWS Certified Solution Architect - AWS Cloud
Amazon
Amazon on Line 01.2023 -
Skills
- Communication
- Stakeholder Management
- Problem Solving
- Decision Making
- Teamwork
- Leadership
- Problem-solving
- Communication skills
- Team building
- Resourcefulness
- Quality Assurance
- Programme development
Accomplishments
- Risk Assessment ISS Risk Assessment Internal Training 2014
- Error Management Baines and Simmons CVMAA 2013 Effective Error Management
- Management and Leadership Chartered Management Institute 2012 Level 5 Certificate in Management and Leadership (5C1)
- Queens Honors award for services to the military
Custom
Change & Transformation | Ex-Forces
Timeline
Senior Delivery Manager
Netcompany
03.2025 - 07.2025
Senior Project Manager
SKAO
08.2024 - 10.2024
Senior Project Manager
BDO
03.2023 - 04.2024
AWS Certified Solution Architect - AWS Cloud
Amazon
01.2023 -
Senior Project Manager
HSBC UK
11.2022 - 03.2023
Senior Project Manager
HSBC UK
12.2019 - 11.2022
Ex-Forces Programme
FDM Skills Lab
03.2019 - 04.2019
IT Project Manager
HSBC UK
02.2019 - 12.2019
AWS Certified Cloud Practitioner - AWS Cloud
Amazon
01.2019 - 02.2020
ITQ NVQ Level 2 - IT
Royal Air Force
07.2017 - 05.2018
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