Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Neil Lockton

Waterlooville,Hampshire

Summary

Accomplished professional with extensive expertise in factory maintenance, production scheduling, and ISO standards compliance. Demonstrates a customer-focused approach and result-oriented execution, leveraging high-level analytical capacity and decision-making aptitude to drive process improvement and enhance supply chain efficiency. Skilled in advanced negotiation, workforce motivation, and team leadership, with a proven track record in inventory management and risk assessment. Committed to fostering interdepartmental coordination and building strong customer relationships while ensuring adherence to health and safety regulations.

Overview

31
31
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Production Manager

Hampshire Flag Company
Waterlooville
03.2011 - 03.2025
  • Facilitated training sessions to improve staff skills.
  • Championed continuous improvement initiatives for sustainable growth.
  • Delegated tasks efficiently to promote team productivity.
  • Overcame production challenges by strategic problem-solving methods.
  • Maintained machinery health with regular preventative maintenance checks.
  • Reduced waste generation by promoting recycling initiatives.
  • Coordinated cross-functional teams for smooth workflow.
  • Optimised inventory control with accurate forecasting.
  • Managed project timelines for successful product delivery.
  • Innovated production techniques, resulting in cost-saving measures.
  • Developed production plans covering schedules, quality goals and labour requirements.
  • Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
  • Negotiated rates with suppliers and managed relations to maintain adequate levels of quality supplies.
  • Planned plant upgrades based on expected operating demands, planning objectives and cost considerations.

General Manager

Hampshire Flag Company
Waterlooville, Hampshire
01.2009 - 03.2011
  • Introduced effective cost control measures, reducing unnecessary expenditure.
  • Increased overall operational efficiency by implementing new management strategies.
  • Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
  • Established a positive work environment which promoted staff morale and productivity.
  • Delivered results under pressure to meet tight deadlines.
  • Directed day-to-day work of 30+ employees and motivated teams to exceed objectives.
  • Allocated resources to teams and projects based on need, performance and availability.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Partnered with management team to optimise operations and reduce costs.

Sales Manager

Hampshire Flag Company
Waterlooville, Hampshire
01.2006 - 01.2009
  • Negotiated lucrative contracts to secure long-term client commitment.
  • Developed robust client relationships for improved business growth.
  • Drove revenue growth by identifying and capitalising on emerging market trends.
  • Led high-performance sales teams, ensuring achievement of targets.
  • Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
  • Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
  • Managed key accounts, resulting in consistent revenue generation.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Managed team of 4 staff, driving performance with motivational strategies to exceed sales targets.
  • Boosted gross margin percentages by initiating cost-saving measures.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.

Sales Executive

Hampshire Flag Company
Waterlooville, Hampshire
05.2005 - 01.2006
  • Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
  • Delivered engaging sales presentations at industry events to attract potential customers and partners.
  • Elevated brand awareness for significant market influence through strategic sales campaigns.
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
  • Managed key client accounts meticulously, ensuring consistent delivery of service excellence leading to nurturing long-term partnerships.
  • Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
  • Established strong relationships with key industry players to expand business reach.
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Managed client relationships from early stages of sales process through to post-sales
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Maintained contact with customers throughout sales and pre-delivery process.
  • Understood customer needs to craft exceptional sales journeys.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.
  • Placed customer orders, providing guidance on product delivery timeframes.
  • Communicated with potential and existing customers in-person, over telephone and via webchat.
  • Increased current product and service sales through knowledgeable customer advice.
  • Processed customer payments.

Programmer

Portsmouth Water
Havant, Hampshire
12.1993 - 04.2005
  • Crafted detailed technical documentation for future reference and troubleshooting purposes.
  • Monitored system health regularly, preventing potential issues from escalating further.
  • Streamlined code debugging for increased workflow efficiency.
  • Optimised existing systems for enhanced functionality.

Education

Southdowns College
Waterlooville
09.1989 - 07.1991

Skills

  • Factory maintenance understanding
  • Master production schedule familiarity
  • Tactful delegation
  • ISO standards compliance
  • Inventory control knowledge
  • Customer-Focused approach
  • Result-Oriented execution
  • High-Level analytical capacity
  • Decision-Making aptitude
  • Supply chain understanding
  • Customer relationship building
  • Interdepartmental coordination
  • Production scheduling
  • Health and Safety regulations
  • Equipment operation
  • Progress monitoring
  • Materials procurement
  • Product development
  • Advanced negotiation
  • Initiative taking
  • Workforce motivation
  • Customer Service
  • Team Leadership
  • Interpersonal communication
  • Conflict Resolution
  • Inventory management
  • Process Improvement
  • Microsoft Office Suite
  • Maintenance planning
  • Business acumen
  • Self-motivation
  • Negotiation expertise
  • Employee supervision
  • Risk Assessment

Affiliations

Clay Shooting

Table Tennis

House Renovations

Socialising with family and friends

Certification

Lean Manufacturing


Timeline

Production Manager

Hampshire Flag Company
03.2011 - 03.2025

General Manager

Hampshire Flag Company
01.2009 - 03.2011

Sales Manager

Hampshire Flag Company
01.2006 - 01.2009

Sales Executive

Hampshire Flag Company
05.2005 - 01.2006

Programmer

Portsmouth Water
12.1993 - 04.2005

Southdowns College
09.1989 - 07.1991

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Neil Lockton