Diligent Service Engineer with strong problem-solving abilities and solid background in technical support and customer service. Skilled in troubleshooting mechanical systems and conducting preventive maintenance, with excellent communication and team collaboration skills. Committed to ensuring operational efficiency and enhancing customer satisfaction through reliable service and innovative solutions.
Assured client satisfaction with immediate and effective troubleshooting of equipment malfunctions.
Scheduled and carried out Planned Preventative Maintenance (PPM).
Repair service hospital catering equipment
Repair and service catering equipment in Schools
Catering Engineer
Airedale
09.2023 - 05.2024
Repair service fault find all kitchen equipment combo ovens heated gantry
Catering Engineer
Aspen
07.2021 - 08.2023
Minimised safety risks with thorough inspections and maintenance schedules.
Enforced compliance with all health and safety measures, reducing worksite risks.
Advised on equipment failures and potential repairs to restore functionality.
Oversaw installation, testing and commissioning of engineering systems to meet performance and safety requirements.
Repair Service all electrical and gas appliances including fault finding
Catering engineer
Gillmans electrical appliances
09.2020 - 07.2021
Managed multiple projects, ensuring timely completion and high-quality work.
Coordinated with other engineers and professionals on large scale projects.
Liaised with clients, understanding their needs and translating them into technical requirements.
Oversaw installation, testing and commissioning of engineering systems to meet performance and safety requirements.
Supported management decision-making with expert-level technical guidance.
Resolved complex issues, applying troubleshooting and critical thinking to address numerous technical solutions.
Collaborated with cross-functional teams, integrating engineering expertise with other areas of knowledge to achieve common goals.
Minimised safety risks with thorough inspections and maintenance schedules.
Enforced compliance with all health and safety measures, reducing worksite risks.
Advised on equipment failures and potential repairs to restore functionality.
Conducted regular site visits to oversee construction process and progress.
Maintained updated knowledge of industry advancements to implement emerging solutions.
Mobile Service Engineer
Hobart UK
09.2006 - 06.2020
Repair of all catering equipment including log commercial gas and electrical appliances
Production Technician
11.1997 - 09.2006
Preventative and Planned Maintenance of Surface Mount Machinery, programming of machinery training operators to ensure daily targets are met
Machine Operator
AB Automotive
Forest Farm, Cardiff
04.1990 - 01.1997
Main Duties of the post were a Machine Operator which involved maintenance and operation of Surface Mount Machinery
I also worked on Printing and Flow solder machinery
I then worked as a technical operator which involved tool setting of various production machinery
Following promotion to product shift Technician I worked fault finding, preventative and planned maintenance with responsibility for managing the shift
Assistant Purser
Premier Cruise Lines Ltd
Cape Canaveral, USA
11.1989 - 03.1990
Complaints officer
Machine Operator
Autophon [uk] Ltd
Cardiff
08.1987 - 11.1989
Maintenance and operation of Auto insertion; [Universal and Panasert] Dip Insertion and surface mount Machinery